“…[18,25,28] To address the gap between conceptual descriptions and competencies, and observable measurable care processes in practice, in our previous work, we qualitatively described a palliative approach to care (PAC) in primary care, from the perspective of primary care physicians and nurses caring for patients with progressive life-limiting illnesses. [2] In this study, we sought to measure the extent to which PAC is provided in a large, urban inter-professional family health team (FHT) setting in one city in Canada. To assess the extent to which the outcomes resonated as a potential quality improvement opportunity, we also assessed the clinicians' perception of how consistently the FHT provides elements of PAC, before and after learning about the results.…”