How do Refugee Entrepreneurs Navigate Institutional Voids? Insights from Malaysia*

Au, Wee Chan; Drencheva, Andreana; Yew, Jian Li

doi:10.1108/s2040-724620220000014006

Cited by 2 publications

(2 citation statements)

References 41 publications

(94 reference statements)

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“…Yet research in organizational behavior shows that individuals experience work as impactful when they encounter consistent, frequent, and durable cues that visualize the positive impact (Grant et al, 2007; Sonnentag & Starzyk, 2015). Second, as social enterprises take action toward catalyzing positive societal change, they also face difficult ethical challenges (Bhatt, 2022; Drencheva & Au, 2022; Hota et al, 2023; Sengupta & Lehtimäki, 2022) and social justice questions (Kimmitt & Muñoz, 2018), such as the trade-offs between creating income-generating opportunities for marginalized communities and exposure to human trafficking risks (Au et al, 2022). As members of social enterprises acknowledge these ethical challenges and the potential exclusion created through their work, they may question if their work makes a difference.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Working For Impact, But Failing to Experience It: Exploring Individuals’ Sensemaking in Social Enterprises

Drencheva

Yew³

2023

Business & Society

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Individuals start and join social enterprises to catalyze social impact but may not subjectively experience their work as impactful. In this article, we inductively uncover when social enterprise members question the impactfulness of their work and how they engage in sensemaking to experience their work as impactful. Exploring the experiences of members across two social enterprises with different missions, we provide insights into instances creating ambiguity of or discrepancies in impactfulness and unearth how individuals navigate these in different circumstances with two distinct sensemaking practices: internalizing and compensating. We reveal the efforts required to experience work as impactful, highlight the heterogeneity and agency in maintaining this perception, and suggest a potential dark side for members and missions of social enterprises.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Working For Impact, But Failing to Experience It: Exploring Individuals’ Sensemaking in Social Enterprises

Drencheva

Yew³

2023

Business & Society

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“…This is an important way towards achieving total quality management, and to confront the risks to which the universities at different stages of their lives is exposed. Consequently, the public universities have increased the interest in the entrepreneurship due to its importance in achieving the TQM (Au et al, 2022). Public universities stand out through their ability to adopt and apply international standards, especially the comprehensive quality standard, by motivating the application of entrepreneurship strategies, and benefiting from the human competencies working for them.…”

Section: Introductionmentioning

confidence: 99%

The impact of entrepreneurship on total quality management: An empirical study on the employees of public universities in Jordan

2023

JETT

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The research's goal is to evaluate the impact of entrepreneurship on Total Quality Management via an empirical examination of personnel from Jordan's national institutions. The research used explanatory analyzing methodology (quantitative), which was applied to the study sample, which consists of (unit/department manager, department head, supervisor or engineer, administrative employee). The sample was random, amounting to (375) participants according to Stephen Thompson's equation. The questionnaires were distributed to the study sample: (345) were retrieved, (12), invalid for analysis, were excluded and (335) valid responses, from the study community, were analyzed, with a percentage of (89.3%). The information was analyzed using the Statistical Package for Social Sciences (SPSS) application. The research found a statistically meaningful impact at the level of relevance (α ≤ 0.05) between entrepreneurship and Total Quality Management in public universities in Jordan, where the value reached (R² = 16.4%). Moreover, the study recommended the need to work on investing and transforming new innovative ideas and solutions, turning them to useful services and processes that can be used. Other recommendations included increasing the concern for continuous improvement of its services and processes, and working to provide a suitable environment (working environment) for the creation of methods and ideas.

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How do Refugee Entrepreneurs Navigate Institutional Voids? Insights from Malaysia*

Cited by 2 publications

References 41 publications

Working For Impact, But Failing to Experience It: Exploring Individuals’ Sensemaking in Social Enterprises

Working For Impact, But Failing to Experience It: Exploring Individuals’ Sensemaking in Social Enterprises

The impact of entrepreneurship on total quality management: An empirical study on the employees of public universities in Jordan

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