Proceedings of the 11th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval - SIGIR 1988
DOI: 10.1145/62437.62445
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How do the experts do it? The use of ethnographic methods as an aid to understanding the cognitive processing and retrieval of large bodies of text

Abstract: This paper explores an important problem in information retrieval: that of rapidly increasing amounts of full-text storage that is difficult to file and retrieve effectively. The author suggests that a possible avenue for improving full-text retrieval would include in-depth studies of the ways in which individual users cope with large amounts of written information. stored chiefly on paper in their offices. Rclcvant literature in cognitive psychology is reviewed and some recent and continuing studies are descr… Show more

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Cited by 5 publications
(2 citation statements)
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“…They include the text forms representing the different ways in which a concept can occur in a real text. The basic objective of CN is to simulate the end user behavior in the process of information retrieval [5], [22].…”
Section: Figure 1 a Global Amcirs Modelmentioning
confidence: 99%
“…They include the text forms representing the different ways in which a concept can occur in a real text. The basic objective of CN is to simulate the end user behavior in the process of information retrieval [5], [22].…”
Section: Figure 1 a Global Amcirs Modelmentioning
confidence: 99%
“…In our approach, we try to simulate as closely as possible a real world system, so that the user need not develop any model of his own. For example, in [5] the problem of effective retrieval of textual information is considered. It is argued that historians are a good group to study as experts in managing large quantities of textual information.…”
Section: Representing Information In the Cogni-tive Ne'r'workmentioning
confidence: 99%