The European Higher Education Area 2015
DOI: 10.1007/978-3-319-20877-0_24
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How Do We Know How Students Experience Higher Education? On the Use of Student Surveys

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Cited by 35 publications
(22 citation statements)
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“…Student-derived data is a primary source of university intelligence and an arbiter of national quality assessment (Williams, 2014). However, survey fatigue among students (Klemenčič & Chirikov, 2015;Porter, 2004) can lead to careless or inaccurate responses and questionable or 'minimal validity' (Porter, 2011, p. 45). Student surveys are also inherently biased due to the 'underrepresentation of disengaged, non-traditional and minority students' (Klemenčič and Chirikov (2015, p. 372).…”
Section: Methodsmentioning
confidence: 99%
“…Student-derived data is a primary source of university intelligence and an arbiter of national quality assessment (Williams, 2014). However, survey fatigue among students (Klemenčič & Chirikov, 2015;Porter, 2004) can lead to careless or inaccurate responses and questionable or 'minimal validity' (Porter, 2011, p. 45). Student surveys are also inherently biased due to the 'underrepresentation of disengaged, non-traditional and minority students' (Klemenčič and Chirikov (2015, p. 372).…”
Section: Methodsmentioning
confidence: 99%
“…Survey methodology, in the form of student response questionnaires, recognizes students as active partners in the process of self-formation and as being responsible for their own learning and formation. Self-formation, as stated by Klemenčič & Chirikov [11], is "the basis for achieving the broader societal objectives concerned with human capital development for economic purposes: developing skills, improving productivity, increasing potential for innovation and economic growth" (n.p.). Survey methodology can provide insights into attitudes and opinions that are less available through other methodologies [12].…”
Section: Methodsmentioning
confidence: 99%
“…In addition, these survey results are used by institutions to promote their strengths and market themselves to potential students. Besides the National Survey of Student Engagement (NSSE) in the United States that publish how participating universities are using the data to improve their institutions, 2 how higher education institutions effectively use student feedback to improve learning remains an area less explored (Klemenčič and Chirikov 2015;Shah et al 2017).…”
Section: Students As Evaluatorsmentioning
confidence: 99%