How does artificial intelligence impact human resources performance. evidence from a healthcare institution in the United Arab Emirates

Li, Peigong; Bastone, Anna; Mohamad, Talal Ali; Schiavone, Francesco

doi:10.1016/j.jik.2023.100340

Cited by 48 publications

(13 citation statements)

References 64 publications

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“…, 2021). This paper extend a previous analysis (Li et al. , 2023) exploring the topic of competitive advantage and the positioning of health organizations in the market (Rodríguez et al.…”

Section: Introductionsupporting

confidence: 65%

“…In this vein, digital technologies based on Artificial Intelligence can improve process quality, lower healthcare expenses and increase accessibility (Teece, 2018;Appio et al, 2018;Leone et al, 2021). This paper extend a previous analysis (Li et al, 2023) exploring the topic of competitive advantage and the positioning of health organizations in the market (Rodr ıguez et al, 2019;Butt et al, 2019;Khan et al, 2020;Matheny et al, 2020;Hamet and Tremblay, 2017).…”

Section: Introductionmentioning

confidence: 58%

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How artificial intelligence impacts the competitive position of healthcare organizations

Mohamad

Bastone

Bernhard

et al. 2023

JOCM

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Purpose Digital transformation affected modern society influencing how businesses cooperate and produce value. In this context, Artificial Intelligence plays a critical role. This study aims to explore the role of Artificial Intelligence in organisational positioning within the market, influencing firms' competitiveness. In this vein, this research seeks to respond to the following research question: How does AI impact the competitive advantage of healthcare organizations?.Design/methodology/approach To tackle the research question, an explorative analysis using the case study method to investigate an international healthcare center in Dubai was conducted. Nine semi-structured interviews were conducted with the head and the members of the robotic surgery team in CMC Dubai to thoroughly understand what the components of the robotic approach are and how the arrangement before the introduction of this innovative technique while shedding light on the added value and the advantages of adopting such technique on both patient safety and patient satisfaction. Additionally, archival data and online documentation (e.g. industry reports, newspaper articles and internal documents) were analyzed to obtain data triangulation.Findings The results highlight three primary outcomes influenced by implementing AI in organizational processes: clinical, financial and technological outcomes. The study will offer interesting non-studied insights about the implementation of Artificial Intelligence tools in the healthcare sector and specifically robotic surgeries, and to which extent this will contribute and represent a competitive advantage. Results will hopefully insert a brick in the wall of the impact of AI tools on the quality and the results of surgical operations while emphasizing the benefits of integrating AI in surgical practice.Originality/value This study offers interesting theoretical and practical implications. It opens a new perspective to understand and manage AI tools in service. This research is not without limits providing valuable insights for future research.

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“…, 2021). This paper extend a previous analysis (Li et al. , 2023) exploring the topic of competitive advantage and the positioning of health organizations in the market (Rodríguez et al.…”

Section: Introductionsupporting

confidence: 65%

Section: Introductionmentioning

confidence: 58%

How artificial intelligence impacts the competitive position of healthcare organizations

Mohamad

Bastone

Bernhard

et al. 2023

JOCM

Self Cite

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show abstract

“…Optimization of resource allocation and cost containment is at the heart of the healthcare management debate. In this vein, new technologies play a key role in enabling companies to minimize costs 21 …”

Section: The Role Of Artificial Intelligence In Nursing Carementioning

confidence: 99%

Revolutionizing nursing education and care: The role of artificial intelligence in nursing

Ghane,

Ghiyasvandian,

Chekeni

et al. 2024

Nurse Author & Editor

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“…A past study highlighted the importance of the automobile sector as self-driving cars use artificial intelligence to navigate roads and avoid accidents. In contrast, manufacturing plants use artificial intelligence to optimize production processes and reduce waste [ 1 ]. Artificial intelligence can improve technological awareness by increasing accessibility to technology, boosting human comprehension of difficult topics, and raising the efficiency and safety of numerous businesses [ 17 ].…”

Section: Literature Review and Supporting Theoriesmentioning

confidence: 99%

“…Artificial intelligence technologies have been the most illustrious factor across various industries around the globe due to their ability to automate routine tasks, improve decision-making and increase efficiency [ 1 ]. In today's digital world, artificial intelligence (AI) has been involved in diverse operations of the functional departments of healthcare institutions in China, which led to a revolution in business.…”

Section: Introductionmentioning

confidence: 99%

Investigating the impact of artificial intelligence on human resource functions in the health sector of China: A mediated moderation model

Shahzad,

Xu,

Naveed

et al. 2023

Heliyon

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How does artificial intelligence impact human resources performance. evidence from a healthcare institution in the United Arab Emirates

Cited by 48 publications

References 64 publications

How artificial intelligence impacts the competitive position of healthcare organizations

How artificial intelligence impacts the competitive position of healthcare organizations

Revolutionizing nursing education and care: The role of artificial intelligence in nursing

Investigating the impact of artificial intelligence on human resource functions in the health sector of China: A mediated moderation model

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