How does fear of COVID-19 affect the mental well-being of waiters in Turkey

Abstract

BACKGROUND: Empirical findings are needed to determine how the fear of COVID-19 might change in the context of different individuals. OBJECTIVE: This study aims to determine the moderating role of fatalism and psychological resilience on the effect of fear of COVID-19 on general mental health. METHODS: This study makes use of qualitative research methods that involved collecting data from 355 full-time waiters via questionnaires on online platforms. RESULT: The collected data suggests that the fear of COVID-19 has a significant negative impact on mental well-being. Morever, the data gathered for this study also indicates that the fear of COVID-19 infection differs significantly according to the fatalistic belief and psychological resilience levels of the waiters. CONCLUSIONS: Findings of this study indicate that the psychological effects of infectious diseases on individuals are not universal, but rather depend on the personal characteristics of individuals. It is hoped that the results of this study will contribute to the reduction of negative effects associated with the general anxiety of pandemic that individuals experience.

Assessing the impact of the COVID-19 pandemic on tourism workers’ health and well-being in Jordan

“…In line with the hypothesis's predictions related to the direct effects of depression on well-being (H5b), the findings revealed that depression had a negative and substantial influence on well-being. The study's findings also bolstered the views of the previous studies (Wells et al, 1989;Price et al, 2002;Ghubach et al, 2010;Teng et al, 2020;Chen & Chen, 2021;Unguren et al, 2022).…”

“…It was expected that the effects of COVID-19 would result in a loss of personal control. This result was consistent with prior research that demonstrated that COVID-19 reduced personal control among employees (Lin et al, 2019;Chen & Chen, 2021;Unguren et al, 2022). Depression, on the other hand, was negatively impacted by coronavirus threats, resources effects, financial impacts and social isolation, indicating and explaining why social isolation was the most potent element in this specific chain of adversity.…”

“…According to a recent study, good personal control mitigates the negative impacts of the COVID-19 pandemic, such that the association between the pandemic's perceived severity and mental health problems dropped as the ability of people to control them increased . Unguren, Ceyhan and Turker (2022) found that the fear of COVID-19 significantly negatively impacted waiters' mental well-being working in five-star hotels. They also found waiters with high degrees of fatalistic thought had a smaller negative effect of COVID-19 fear on mental well-being, which could be explained by self-control.…”

COVID-19 and Quitting Jobs

“…Since its onset, it has caused a worldwide public health crisis and many lives ( WHO, 2022 ) and made countless people go through traumatic experiences. The pandemic made almost everyone fear and suffer from trauma ( Üngüren et al, 2022 ). Extended lockdowns, their negative impact on businesses, often ending up in bankruptcies ( Boratyńska, 2021 ), shortage of food, and, most significantly, inability to access most basic healthcare services, fear of dying, or causing the death of a loved one, has increased the impact of this trauma.…”

Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention

“…In other words, it is estimated here that the effect of OS that is offered during a crisis may differ from the usual effect, and it may also differ by the status of infection of employees. Since hospitality employees had to work in conditions that included direct contact during the pandemic, they are at a higher risk to be infected [ 37 , 38 ]. Thus, we predict that measures to be taken by companies in order to prevent their employees from getting infected, as well as the OS they provide to help employees overcome their status if they are infected, will be stronger than during usual times.…”