How does the interview change the importance of résumé information in acceptance decisions? An experimental study in the hotel industry

Abstract

The present study examines the effects of résumé information and interview conditions on postinterview acceptance decisions in a laboratory selection setting of the hotel industry. Data from 229 responses by undergraduate students majoring in hospitality management in Taipei indicated that résumé-based cognitive abilities (CAs) were positively related to applicant's chance of being accepted after the interview. Furthermore, the effect of résumé-based interpersonal abilities (IAs) was stronger for female applicants in the interview than their male counterparts. The effect of CAs was also stronger when applicants used excuse rather than justification as defense tactics during interviews.

Adolescents’ perceptions of mother–father dominance in family vacation decisions: a 25-society study

“…This couple-report method neglects possible response bias caused by respondents' level of social desirability. The surveyed spouses tended to purposely tailor their responses to items in a manner that creates socially favorable impressions to others rather than truthfully reflect their roles themselves in family (Su et al 2014(Su et al , 2015Holtgraves 2004). The gender differences in social desirability of couples' behavioral styles shaped by gender socialization (Davies 2001;Sutton and Farrall 2004) would likely lead to biased measures of wife-husband decision roles in family vacation.…”

An Evaluation of the Relationship Between Human Resource Practices and Service Quality: An Empirical Investigation in the Canadian Hotel Industry

“…The interview appears to be the most-used selection tool in hotels (Chytiri et al, 2018). However, Su et al (2015) asserted that many studies have stated the limitations of the interview. Su et al (2015) added that structured interviews are more consistent than traditional interviews, yet they are not flexible enough to let interviewees spontaneously express themselves.…”

“…However, Su et al (2015) asserted that many studies have stated the limitations of the interview. Su et al (2015) added that structured interviews are more consistent than traditional interviews, yet they are not flexible enough to let interviewees spontaneously express themselves. They recommended adding behavioural questions to the structured questions.…”

The Resume Research Literature: Where Have We Been and Where Should We Go Next?

“…Both early and more recent resume research agree that resumes should include formal educational qualifications including information regarding the degree or designation as well as the major, minor, and, if applicable, the expected date of graduation (Burns et al, 2014;Feild & Holley, 1976;Harcourt et al, 1991;Holley, Higgins, & Speights, 1988;Horn, 1988;Hutchinson, 1984;Hutchinson & Brefka, 1997;Mansfield, 1976;McNeilly & Barr, 1997;Schramm & Dortch, 1991;Spinks & Wells, 1987, 1993Su, Lorgnier, Yang, & Oh, 2015;Wells et al, 1981).…”