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BackgroundWith the increasing popularity of online sources for health information, parents may seek information related to early childhood caries (ECC) from artificial intelligence‐based chatbots.AimThe aim of this article was to evaluate the usefulness, quality, reliability, and readability of ChatGPT answers to parents' questions about ECC.DesignEighty questions commonly asked about ECC were compiled from experts and keyword research tools. ChatGPT 3.5 was asked these questions independently. The answers were evaluated by experts in paediatric dentistry.ResultsChatGPT provided “very useful” and “useful” responses to 82.5% of the questions. The mean global quality score was 4.3 ± 1 (good quality). The mean reliability score was 18.5 ± 8.9 (average to very good). The mean understandability score was 59.5% ± 13.8 (not highly understandable), and the mean actionability score was 40.5% ± 12.8 (low actionability). The mean Flesch–Kincaid reading ease score was 32% ± 25.7, and the mean Simple Measure of Gobbledygook index readability score was 15.3 ± 9.1(indicating poor readability for the lay person). Misleading and false information were detected in some answers.ConclusionChatGPT has significant potential as a tool for answering parent's questions about ECC. Concerns, however, do exist about the readability and actionability of the answers. The presence of false information should not be overlooked.
BackgroundWith the increasing popularity of online sources for health information, parents may seek information related to early childhood caries (ECC) from artificial intelligence‐based chatbots.AimThe aim of this article was to evaluate the usefulness, quality, reliability, and readability of ChatGPT answers to parents' questions about ECC.DesignEighty questions commonly asked about ECC were compiled from experts and keyword research tools. ChatGPT 3.5 was asked these questions independently. The answers were evaluated by experts in paediatric dentistry.ResultsChatGPT provided “very useful” and “useful” responses to 82.5% of the questions. The mean global quality score was 4.3 ± 1 (good quality). The mean reliability score was 18.5 ± 8.9 (average to very good). The mean understandability score was 59.5% ± 13.8 (not highly understandable), and the mean actionability score was 40.5% ± 12.8 (low actionability). The mean Flesch–Kincaid reading ease score was 32% ± 25.7, and the mean Simple Measure of Gobbledygook index readability score was 15.3 ± 9.1(indicating poor readability for the lay person). Misleading and false information were detected in some answers.ConclusionChatGPT has significant potential as a tool for answering parent's questions about ECC. Concerns, however, do exist about the readability and actionability of the answers. The presence of false information should not be overlooked.
ChatGPT, developed by OpenAI, is a large language model (LLM) that leverages artificial intelligence (AI) and deep learning (DL) to generate human-like responses. This paper provides a broad, systematic review of ChatGPT’s applications in healthcare, particularly in enhancing patient engagement through medical history collection, symptom assessment, and decision support for improved diagnostic accuracy. It assesses ChatGPT’s potential across multiple organ systems and specialties, highlighting its value in clinical, educational, and administrative contexts. This analysis reveals both the benefits and limitations of ChatGPT, including health literacy promotion and support for clinical decision-making, alongside challenges such as the risk of inaccuracies, ethical considerations around informed consent, and regulatory hurdles. A quantified summary of key findings shows ChatGPT’s promise in various applications while underscoring the risks associated with its integration in medical practice. Through this comprehensive approach, this review aims to provide healthcare professionals, researchers, and policymakers with a balanced view of ChatGPT’s potential and limitations, emphasizing the need for ongoing updates to keep pace with evolving medical knowledge.
Artificial intelligence (AI), specifically Generative Pre-trained Transformer (GPT) technology, has revolutionized various fields, including medicine and dentistry. The AI model ChatGPT, developed by OpenAI, mimics human language on a large scale, generating coherent and contextually appropriate responses. ChatGPT serves as an auxiliary resource for diagnosis and decision-making across various medical disciplines. This comprehensive narrative review aims to explore how ChatGPT can assist the dental sector, highlighting its potential to enhance various aspects of the discipline. This review includes a literature search on the application of ChatGPT in dentistry, with a focus on the differences between the free version, ChatGPT 3.5, and the more advanced subscription-based version, ChatGPT 4. Specifically, ChatGPT has proven to be effective in enhancing user interaction, providing fast and accurate information and improving the accessibility of knowledge. However, despite these advantages, several limitations are identified, including concerns regarding the accuracy of responses in complex scenarios, ethical considerations surrounding its use, and the need for improved training to handle highly specialized queries. In conclusion, while ChatGPT offers numerous benefits in terms of efficiency and scalability, further research and development are needed to address these limitations, particularly in areas requiring greater precision, ethical oversight, and specialized expertise.
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