How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain

Benitez, Jose; Castillo, Ana; Ruiz, Laura; Luo, Xin; Prades, Pedro

doi:10.1016/j.im.2023.103789

Cited by 8 publications

(2 citation statements)

References 54 publications

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“…This dynamic area of study delves into the multifaceted interplay between telecommunications accessibility and poverty alleviation, particularly focusing on how improved access to digital technologies can empower individuals and communities in low-income and developing regions (Emara and Mohieldin, 2020; Phan, 2023; Emara, 2023). In addition, scholars like Benitez et al (2023) investigate how IT-enabled remote work initiatives were embraced by 100 firms in Spain during the pandemic and their relationship to economic development. Their findings reveal that such proactive adoption of IT-enabled remote work practices not only positions firms for growth and resilience but also supports their developmental objectives, particularly during disruptive periods, contributing significantly to their overall development.…”

Section: Literature Reviewmentioning

confidence: 99%

Assessing the economic impact of mobile telecommunications in Egypt: a structural model approach

Emara,

Katz

2024

DPRG

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Purpose The purpose of this study is to use the structural model to determine the influence of mobile telecommunication on Egypt’s economic growth from 2000 to 2009. By focusing on mobile unique subscribers and mobile broadband-capable device penetration as indicators of telecommunications adoption, the authors seek to understand their overarching effects on the nation’s economic landscape. Design/methodology/approach The paper uses quarterly time-series data set over the period 2000–2019 and uses a structural econometric model based on an aggregate production function, a demand function, a supply function and an infrastructure function to detect causality and examine long-run relationships between variables. Findings The findings of the structural model reveal that both mobile unique subscribers and mobile broadband-capable device penetration significantly contributed to Egypt’s gross domestic product (GDP) growth from 2000 to 2019. Specifically, a 1% increase in mobile unique subscriber penetration and mobile broadband-capable device adoption is estimated to result in an average annual contribution to GDP growth of 0.172% and 0.016%, respectively. Research limitations/implications The scarcity of panel data is the main research limitation for comparative study with other Middle East and North African Region (MENA) countries. Research extensions would include testing the significance of complementarities such as improving governance measures and building human capacity for both households and firms, which are necessary to boost the impact of telecommunication on economic growth in the MENA region. Practical implications Based on these findings, the study puts forth policy recommendations aimed at maximizing investment in network utilization, including mobile and internet services, as well as fixed broadband subscriptions. It highlights the crucial role of these investments in promoting social and economic development, not only in Egypt but also across the MENA region as a whole. Social implications The findings of this research emphasize the importance of strategic investments in network utilization, encompassing mobile, internet services and fixed broadband subscriptions. Such investments are pivotal for fostering social and financial inclusion. The study underscores the potential of these investments to drive social and economic progress, not just within Egypt but throughout the entire MENA region. Originality/value Overall, existing literature generally supports the notion that the telecommunications sector has a positive economic impact. However, there is a gap in the literature when it comes to understanding the specific effects of the Egyptian telecommunications sector on the country’s economy, particularly in relation to the Egypt Vision 2030. The study aims to fill this gap by focusing specifically on Egypt and providing additional insights into the direct and indirect effects of the Egyptian telecommunications sector on the economy. By conducting a thorough analysis of the sector’s role, the authors aim to contribute to the existing literature by providing context-specific findings and recommendations.

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Section: Literature Reviewmentioning

confidence: 99%

Assessing the economic impact of mobile telecommunications in Egypt: a structural model approach

Emara,

Katz

2024

DPRG

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“…Customer interaction has also changed. In the business units studied, there were almost no video calls during acquisition in 2019, which are common practice today in 2023 (Benitez et al, 2023). This does not mean that there is an alignment between the actors today, but it could have had an impact on awareness on its own.…”

Section: Limitationsmentioning

confidence: 97%

Digital transformation of customer interactions : aligning marketing, sales and IT

Graesch

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Exploring Boundary Violations Among Remote Workers with ICTs

Chou,

Chang

2024

Journal of Computer Information Systems

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How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain

Cited by 8 publications

References 54 publications

Assessing the economic impact of mobile telecommunications in Egypt: a structural model approach

Assessing the economic impact of mobile telecommunications in Egypt: a structural model approach

Digital transformation of customer interactions : aligning marketing, sales and IT

Exploring Boundary Violations Among Remote Workers with ICTs

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