2022
DOI: 10.1108/ijopm-12-2021-0758
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How managers' cognitive frames affect the use of process improvement approaches in new product development

Abstract: PurposeDespite the numerous implementations of process improvement approaches (PIAs) in new product development (NPD), the espoused benefits of PIAs are rarely realized in practice. This paper explores how managers' cognitive frames provide knowledge structures that affect the use of PIAs in the development of new products.Design/methodology/approachA qualitative multiple case study method was used to elaborate theory in relation to the use of PIAs in NPD. Four large multinational companies were selected. Inte… Show more

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Cited by 5 publications
(8 citation statements)
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References 94 publications
(178 reference statements)
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“…Al Hassan and Micheli (2022) and Harper (2022) both reflect the nature of mindset in how to respond to external context, echoing Snowden and Boone (2007) as well as prior work on framing as a way to resolve contradiction and paradox (typically to benefit one's position) (Kaplan 2008, Reinecke andAnsari 2015). Chae et al (2022) considers heterogeneity versus homogeneity in supply networks in the context of M&A, highlighting the significance of the wider context in the value that such takeovers or partnerships might generate.…”
Section: Discussionmentioning
confidence: 99%
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“…Al Hassan and Micheli (2022) and Harper (2022) both reflect the nature of mindset in how to respond to external context, echoing Snowden and Boone (2007) as well as prior work on framing as a way to resolve contradiction and paradox (typically to benefit one's position) (Kaplan 2008, Reinecke andAnsari 2015). Chae et al (2022) considers heterogeneity versus homogeneity in supply networks in the context of M&A, highlighting the significance of the wider context in the value that such takeovers or partnerships might generate.…”
Section: Discussionmentioning
confidence: 99%
“…The perspectives of different stakeholders and how these dynamically change (again, a Domain 3 approach), the resolution or persistence of paradoxes, and how the different contexts of different organisations can be better understood, are all suggested as future research areas. Jia et al (2022) note that their study considers absorptive capacity from an organisational scale only and that future research could build on their findings either at the level of the individual (manager cognition in learning processesas with Al Hasan and Micheli, 2022), or at the wider cross-supply chain levelas with Aaltonen and Turkulainen (2022).…”
Section: Discussionmentioning
confidence: 99%
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