“…Their vulnerability is further bolstered by welfare policies that are seemingly in constant flux (Garthwaite, 2014; Traustadóttir & Rice, 2012), making it hard for recipients to anticipate the impact of earnings from employment on their eligibility for benefits. Under these “highly pressurized” conditions (Herd, Mitchell, & Lightman, 2005, p. 72), recipients often hesitate to test the waters of employment out of fear of losing their benefits (Drake, Skinner, Bond, & Goldman, 2009; Gewurtz, Cott, Rush, & Kirsh, 2015b; Krupa, Kirsh, Gewurtz, & Cockburn, 2005; Marrone, Foley, & Selleck, 2005). Despite acknowledgment of this pervasive fear, there remains a lack of understanding of how system features perpetuate fear and distrust, and the impact it has on the experiences of recipients.…”