2015
DOI: 10.1108/bfj-01-2015-0015
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How message framing affects consumer attitudes in food crises

Abstract: This is the accepted version of the paper.This version of the publication may differ from the final published version. Article Title; How message framing affects consumer attitudes in food crises. Permanent repository link Structured AbstractPurpose; This study explores the relationship between consumer risk perceptions and behaviour when information about food risks is framed in a positive or negative way.Design/methodology/approach; Using food consumption scenarios in an on-line experiment consumers perceive… Show more

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Cited by 17 publications
(16 citation statements)
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References 34 publications
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“…Although these effects were only marginally significant, they provide some support to previous findings that negative frames lead to higher judgements of risk (e.g. Mitchell et al, 2015;McClure and Sibley, 2011), suggesting that negative frames are most effective to reduce risk tolerance.…”
Section: Framing Effectssupporting
confidence: 79%
“…Although these effects were only marginally significant, they provide some support to previous findings that negative frames lead to higher judgements of risk (e.g. Mitchell et al, 2015;McClure and Sibley, 2011), suggesting that negative frames are most effective to reduce risk tolerance.…”
Section: Framing Effectssupporting
confidence: 79%
“…Shopping convenience refers to the mall's operating hours, the location of the mall and the expansive assortments of products and stores to facilitate one-stop shopping (Tiwari & Abraham, 2014). The considerable size of the Generation Y market segment renders them important to marketers as well as those engaged in marketing shopping malls (Mitchell et al 2015). Compared to previous generations, Generation Y members have adjusted to a culture of materialism and consumption due to the influence of television and technological innovations (Mitchell et al 2015).…”
Section: Klang Valleymentioning
confidence: 99%
“…For example, a study by Gerend and Sheperd (2013) concludes that health information on a brochure about the importance of calcium consumption on health that is gain-framed results higher consumption behavior tendency than the same information delivered using loss framing strategy. Another research finds that food product information framed negatively helps consumers to think that the product has higher risks than the other food product that has information presented with positive framing (Mitchell et al 2015). Similar results is presented by Segev et al (2015) suggesting that consumers respond more positively to green product advertisements when the ads highlight the potential benefits if the audience follows the advice mentioned in the ads.…”
Section: Introductionmentioning
confidence: 62%