How organisations evaluate their knowledge management projects: a meta-study of the period 1992–2002

Loermans, Jozef; Fink, Dieter

doi:10.1057/palgrave.kmrp.8500066

Cited by 10 publications

(5 citation statements)

References 39 publications

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“…Besides bibliometrics, previous studies have used other methods to analyze the emerging trends in the knowledge management literature. For example, Loermans and Fink (2005) applied the meta-analysis techniques to understand what organizations are measuring within the context of knowledge management evaluation. Also, various other studies identify and analyze the knowledge management articles with a narrow scope and have used limited literature related to knowledge management (Noor et al , 2020; Pellegrini et al , 2020).…”

Section: Introductionmentioning

confidence: 99%

A review of knowledge management research in the past three decades: a bibliometric analysis

Farooq

2022

VJIKMS

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Purpose This study aims to conduct a bibliometric analysis on knowledge management from journals in the Scopus database between 1988 and 2021. The paper covered the past three decades of publications and carried out performance analysis and science mapping analysis of articles. Design/methodology/approach The study uses bibliometrics, performance analysis and science mapping analysis of 1,016 articles extracted from the Scopus database. The study examined the scientific productivity of articles, productive authors, citable documents, most relevant institutions, cited countries, co-occurrence of keywords, thematic mapping, co-citations and collaboration of authors and countries. The study used Biblioshiny as a tool to carry out the performance analysis and science mapping analysis. Findings The results show that the number of publications has significantly increased in the past decade, 88.4% of authors contribute at least a single article, 8.3% of authors published two articles, 2% of the authors published three documents and 0.6% of the authors contribute four papers. The USA, China and Australia were the most productive countries in terms of the total number of citations and foreign collaborations. Journal of Knowledge Management, Knowledge Management Research and Practice, VINE Journal of Information and Knowledge Management and International Journal of Technology Management are the top outlets in the knowledge management literature. Originality/value Over the past decade, the research on knowledge management construct has exploded because of the growing interest of researchers and practitioners in the field. Despite being a well-developed field, few studies have applied bibliometric analysis in the knowledge management literature. The study is more comprehensive in terms of the actors and methods involved in analyzing the scientific production of articles in the area of knowledge management.

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Section: Introductionmentioning

confidence: 99%

A review of knowledge management research in the past three decades: a bibliometric analysis

Farooq

2022

VJIKMS

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“…While knowledge management may only have been a relatively recent issue for business organisations (Loermans and Fink, 2005), it has always been core to the affairs of academia (Tian et al, 2009). Over time the academic setting has changed and we can now observe the increasing impact of information and communications technology (ICT) on knowledge management.…”

Section: Introductionmentioning

confidence: 99%

Attitudes towards knowledge transfer in an environment to perform

Gururajan

Fink

2010

Journal of Knowledge Management

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Purpose -This paper seeks to determine attitudes that impact on knowledge transfer between academics (university teaching and research staff) employed in today's competitive, technology-based university setting.Design/methodology/approach -The study generated a rich set of data by conducting, first, an exploratory, qualitative study followed by a confirmatory, quantitative study. Through this process, an initial list of 402 attitudes to knowledge transfer was derived which was narrowed to 75 for the quantitative survey which, through factor analysis, was further reduced to 24 variables. The 24 variables were grouped into four factors for which trust and motivation are more relevant to the knowledge provider and absorptive capacity and knowledge regeneration for the receiver.Findings -High levels of agreement were found for the propositions that senior academics lacked compensation for mentoring activities, and hence, the motivation to transfer knowledge, and that a heavy teaching load prevented the absorption of transferred knowledge. By contrast, disagreement was found with the propositions that an elderly age impeded the transfer of knowledge or adapting to new ways of transferring knowledge.Practical implications -From the responses obtained it was possible to identify those rated highly and from which conclusions could be drawn that may assist the university concerned to improve knowledge transfer among its academic staff. Compensation to senior academics for their time and effort was seen as the most important pre-requisite for knowledge transfer. A reduction in teaching loads and the range of expectations to which academics are subjected would also facilitate knowledge transfer as would increasing academics' use of ICT and ability to assess its effectiveness, as well as recognising that knowledge transfer during social interactions may ameliorate the lack of knowledge transfer in the more formal, technology-based environment.Originality/value -The paper identifies key attitudes of academics to transferring knowledge to colleagues in the changing work place at universities in which academics are expected to perform at a high level in diverse activities and use technology to maximise their efficiency and effectiveness.

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“…Thus, the OKM framework overcomes most of the fifteen barriers to KM identified by Weber. As a recommendation, the authors suggested the company conduct a long-term evaluation for the application of the present framework to validate its effectiveness regarding the 12 evaluation factors identified by companies to evaluate their KM projects (Loermans & Fink, 2005). The aim of this paper was to develop an OKM framework adapted to manual manufacturing operations by integrating the literature regarding the SECI model into the OKM requirement of ISO 9001:2015.…”

Section: Resultsmentioning

confidence: 99%

SECI Model Combined with ISO 9001 2015 to Support Organizational KM for Manual Assembly Manufacturing Operations

Jghamou¹,

Maziri²,

Mallil³

et al. 2022

International Journal of Knowledge Management

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In a large number of industrial sectors, manual assembly manufacturing operations highly engage tacit knowledge at an individual level. Companies in these sectors need to effectively manage organizational knowledge since it represents a real performance and sustainability lever. Although knowledge management (KM) specialists developed several models, these latter remain difficult to implement due to several barriers and limitations related to industrial reality and models ambiguity. This paper proposes an organizational knowledge management (OKM) framework for manual assembly manufacturing operations that is based on ISO 9001:2015 and SECI conversion cycle. This framework offers guidance for implementing a KM approach within the quality management system (QMS) allows to manage knowledge differently with regards to its tacitness level and overcomes many of the most common KM limitations. An experimental application based on a single case research design in an aeronautical assembly company is conducted to confirm the applicability and effectiveness of the framework suggested.

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How organisations evaluate their knowledge management projects: a meta-study of the period 1992–2002

Cited by 10 publications

References 39 publications

A review of knowledge management research in the past three decades: a bibliometric analysis

A review of knowledge management research in the past three decades: a bibliometric analysis

Attitudes towards knowledge transfer in an environment to perform

SECI Model Combined with ISO 9001 2015 to Support Organizational KM for Manual Assembly Manufacturing Operations

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