2010
DOI: 10.1108/13665621011071109
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How organisations learn from safety incidents: a multifaceted problem

Abstract: Purpose -This paper seeks to review current approaches to learning from health and safety incidents in the workplace. The aim of the paper is to identify the diversity of approaches and analyse them in terms of learning aspects. Design/methodology/approach -A literature review was conducted searching for terms incident/accident/near misses/disaster/crisis modified with learning/training and safety. Shortlisted articles were analysed by questioning who is learning, what kind of learning process is undertaken, w… Show more

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Cited by 64 publications
(46 citation statements)
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“…Finding #2: Lessons were individually translated to work practices Traditionally, learning in the safety sciences is discussed in relation to organizational learning (Jacobsson et al, 2011;Koorneef, 2000;Lukic et al, 2010). The emphasis is on moving from learning by individuals to integration of knowledge in organizational structures.…”
Section: Discussionmentioning
confidence: 99%
“…Finding #2: Lessons were individually translated to work practices Traditionally, learning in the safety sciences is discussed in relation to organizational learning (Jacobsson et al, 2011;Koorneef, 2000;Lukic et al, 2010). The emphasis is on moving from learning by individuals to integration of knowledge in organizational structures.…”
Section: Discussionmentioning
confidence: 99%
“…Yet many organisations across different sectors continue to limit LFI activities to incident investigation and post-investigation information dissemination (Lukic, Margaryan and Littlejohn, 2010). This means that in LFI 'learning' is conceptualised as the knowledge and information about the causes of incidents developed by a team of investigators and disseminated to people who are expected to learn from this information.…”
Section: Introductionmentioning
confidence: 99%
“…First, LFI research has been limited to Psychology-and Engineering-based perspectives (Human Factors, Industrial Psychology, Safety Science, see Noyes and Stanton, 1997;Plant and Stanton, 2012). Relevant Social Sciences such as Sociology and Adult and Workplace Learning, tend to be disregarded (Lukic et al, 2010). Yet these Social Science disciplines, with their extensive bodies of knowledge on micro-, meso-and macro-processes of human learning, have much to contribute to advancing our understanding of LFI.…”
Section: Introductionmentioning
confidence: 99%
“…The literature on how organisations should learn from incidents is growing, and a number of literature reviews have been published on this topic (Drupsteen and Guldenmund, 2014, Le Coze, 2013, Lukic et al, 2010. While the literature on learning from incidents can be considered fragmented (Lindberg et al, 2010), there have been attempts to draw together key aspects into empirical and theoretical models.…”
Section: Models Of Learning From Incidentsmentioning
confidence: 99%