How parents view professional behaviors: A cross-professional analysis

Friesen, Barbara J.; Koren, Paul E.; Koroloff, Nancy

doi:10.1007/bf01321286

Cited by 17 publications

(7 citation statements)

References 34 publications

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“…Priority should be on quality interaction as indicated by joining with the caregiver to develop a relationship in which caregivers trust that they can discuss issues, ask questions, and learn alternative ways of interacting with their children. It is especially important that caregivers model honesty, a nonblaming attitude, supportiveness, and inclusion in decision making in their relationships with caregivers (Friesen, Koren, & Koroloff, 1992; Kalyanpur & Rao, 1991). When caregivers of minority status who are living in poverty view the programs as responsive to and respectful of their concerns, they are more likely to turn to them for help (McKinney & McDonald, 1997).…”

Section: Discussionmentioning

confidence: 99%

Family Time and the Psychosocial Adjustment of Adolescent Siblings and Their Parents

Unger

Tressell

Jones

et al. 2004

J Marriage and Family

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Involving caregivers in their children's services often is assumed to make the delivery of child-focused services more effective. We examined the relation of caregiver involvement in children's early intervention programs (EIPs) with caregiver-child interaction. Participants were 99 low-income single caregivers whose children ( 40 months old) were enrolled in EIPs that provided opportunities for caregiver involvement. The results confirmed that caregivers who were more engaged with the programs (as rated by program staff) were more likely to demonstrate more responsiveness in interactions with their children. However, the frequency of participation or number of different types of activities at the EIPs in which they engaged were not significantly related to caregiver-child interaction. Implications are discussed for enhancing supportive and collaborative relationships between caregivers and providers.

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Section: Discussionmentioning

confidence: 99%

Family Time and the Psychosocial Adjustment of Adolescent Siblings and Their Parents

Unger

Tressell

Jones

et al. 2004

J Marriage and Family

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“…Janssens (2003) referred to these skills in terms of establishing a functional working relationship. Friesen, Koren, and Koroloff (1992) found certain professional behaviors that most parents considered to be very important concerning the relationship with parents of children with emotional disorders, in particular honesty, a non-blaming attitude, supportiveness, and inclusion in decision making. Families of children in a psychiatric facility described a "good" service provider as someone who listens well, helps them to establish concrete and workable goals, respects them, includes them as treatment partners, provides clear and meaningful information, and demonstrates clinical expertise in helping them solve their problems (Solomon, Evans, Delaney, & Malone, 1992).…”

Section: Needs-led Attitudes and Skillsmentioning

confidence: 97%

Needs-led child and youth care: Main characteristics and evidence on outcomes

Metselaar

Yperen

Bergh

et al. 2015

Children and Youth Services Review

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a b s t r a c tNeeds-led child and youth care has three main characteristics: a continuous focus on clients' needs, client participation in the care process (including decision making), and practitioners' displays of needs-led attitudes and skills. The primary aim of this review was to establish whether there is evidence for using a needs-led approach when working with children and families in need. We performed a literature search to find reviews and outcome studies of child and youth care for school-aged children and their families which included the core characteristics of needs-led care, and related them to outcome measures. Only a few studies attributed positive outcomes of care to the attention given to clients' needs and goals. Most studies referred to participation in terms of clients' involvement or engagement. Higher levels of participation were associated with positive changes in child behaviors and parenting stress, client satisfaction, higher completion rates, safety for children, feelings of well-being and empowerment, and better service coordination. Significant professional attitudes and skills included listening to clients and working in active partnership with them. There is some proof for the relevance of core characteristics of needs-led child and youth care, although that evidence is limited by the lack of rigorous studies. This study indicates that needs-led child and youth care can make a difference. Future research should pay attention to the intertwinement of the characteristics of the needs-led approach in care.

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“…For example, parents' dissatisfaction with professionals in mental health and community-based services is well established in the literature (Collins & Collins, 1990; DeChillo, Koren, & Schultze, 1994;Friesen, Koren, &Koroloff, 1992;Sonnenschein, 1981). Although the need for responsive systems of care that are family centered, empowering, and culturally competent is still a priority (M. H. Epstein et al, 1993;Singh, 1995), progress is being made in reconceptualizing the principles of systems of care and applying them to community-based services for children with EBD (M. H. Epstein, Kutash, & Duchnowski, in press;Kuperminc & Cohen, 1995;also see Journal of Child and Family Studies, Vol.…”

mentioning

confidence: 98%

Family Friendliness of Community-Based Services for Children and Adolescents with Emotional and Behavioral Disorders and Their Families

Singh

Curtis

Wechsler

et al. 1997

Journal of Emotional and Behavioral Disorders

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In systems of care, the term family friendly is used to describe services that are aligned with the needs of the families and delivered in a manner that shows professionals value and respect family involvement, empowerment, and cultural differences. The authors devised a 42-item structured observation instrument to rate the family friendliness of one component of the systems of care in Virginia for children with emotional and behavioral disorders (EBD) and their families. The instrument covers typical aspects of the meeting process, such as meeting management, case presentation, and formulation of service plans. It also allows for the collection of data on relevant characteristics of the meeting participants as well as demographic information on the children and their families. This instrument was used to rate the family friendliness of Family Assessment and Planning Team (FAPT) meetings, the purpose of which is to develop community-based service plans for children with EBD who are referred to the team. These teams meet in local communities and typically consist of representatives from the local juvenile court, education, health, mental health, and social service agencies. The authors observed 79 case presentations at 31 FAPT meetings in 7 localities. Although there were variations within, between, and among localities, the overall rating of family friendliness across all case presentations was good (63%). Improvements in the FAPT process are needed to assure increased family friendliness in the planning of services for children with EBD and their families.

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How parents view professional behaviors: A cross-professional analysis

Cited by 17 publications

References 34 publications

Family Time and the Psychosocial Adjustment of Adolescent Siblings and Their Parents

Family Time and the Psychosocial Adjustment of Adolescent Siblings and Their Parents

Needs-led child and youth care: Main characteristics and evidence on outcomes

Family Friendliness of Community-Based Services for Children and Adolescents with Emotional and Behavioral Disorders and Their Families

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