Collaborative goal setting (CGS) is a cornerstone of diabetes self-management support, but little is known about its feasibility and effectiveness during routine care. The aim of this study was to evaluate the implementation of an existing CGS intervention when integrated by primary care staff. Using a mixed-methods approach guided by the RE-AIM framework, intervention adoption, implementation, reach, and effectiveness were evaluated over 12 months. Three of four sites adopted the CGS intervention, in which 521 patients with type 2 diabetes (9-29 % of those targeted) received CGS. For those with suboptimal glycemic control (A1C ≥ 7.5 %), %A1C decreased by 1.1 for those receiving CGS (n = 204, p < 0.001) compared to 0.4 for a group who did not (n = 41, p = 0.23). Practice characteristics influenced adoption and implementation, while isolation of CGS from the remainder of clinical care likely influenced reach and effectiveness. CGS may benefit patients with diabetes, but a lack of integration by practice staff is a key barrier to overcome during implementation.
KeywordsDiabetes mellitus, Self-management, Implementation research, Pragmatic designs BACKGROUND Collaborative goal setting (CGS) between health-care providers and patients has been proposed as a strategy for providing diabetes self-management support in primary care [1,2]. Because of its demonstrated effectiveness in increasing patients' self-efficacy and motivation [3][4][5], CGS has been proposed as a measure of clinical quality [6,7] and is a component of the popular Chronic Care Model [8] and a part of PatientCentered Medical Home (PCMH) certification criteria [9]. However, goal setting and follow-up support activities are seldom reported in primary care [10][11][12] and it is not well understood how CGS can be feasibly, effectively, and sustainably integrated into busy primary care practice settings.Based on formative work in 2010 with Federally Qualified Community Health Centers (FQHCs) across the state of Iowa, we identified a need for means to improve the quality of diabetes self-management