How servant leadership influences the effectiveness of project management: antecedents and consequences

Zada, Muhammad; Khan, Jawad; Saeed, Imran; Zada, Shagufta

doi:10.1108/joepp-08-2022-0233

Cited by 1 publication

(1 citation statement)

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“…This positive organizational culture can, in turn, encourage employees to exhibit OCB, which entails going beyond their formal job responsibilities to aid coworkers, support the mission of the organization, and contribute to a harmonious work environment. Organizational culture has a significant impact on the effectiveness of management in getting good outcomes [ 13 ]. One of the strongest elements in exhibiting OCB is the strong organizational culture which can be generated with a strong perception about the organizational or supervisor support.…”

Section: Introductionmentioning

confidence: 99%

“Exploring the relationship of organizational virtuousness, citizenship behavior, job performance, and combatting ostracism” through structural equational modeling

Gogia,

Shao,

Khan

et al. 2024

BMC Psychol

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Background This theoretical model has been drawn on principles of social exchange theory to scrutinize the connection between organizational virtuousness and job performance with the mediating role of Organizational citizenship behavior and moderating role of workplace ostracism. A survey was conducted in Pakistan, gathering data from 486 employees working for various private and commercial banks. Method Soft and hard questionnaires were distributed to the participants, with social media platforms used for the soft questionnaires and meetings with employees for the hard questionnaires. A 7-point Likert scale was employed in data collection, and measures for the variables were adapted from reliable and valid sources. A demographic analysis was performed to summarize the sample collected from participants. The demographics results were analyzed using SPSS, while the measurement model and path analysis were conducted using Structural Equational Modeling with Smart PLS-4. Results The study’s findings showed a significant and positive relationship between organizational virtuousness and job performance, with organizational citizenship behavior serving as a mediator. Additionally, a negative moderation of workplace ostracism was observed in the mediation of organizational citizenship behavior toward the relationship between organizational virtuousness and job performance. Conclusion The study’s results contribute to the implementation of social exchange theory and related concepts in the banking sector of Pakistan, providing practical guidance for implementing virtuous practices within organizations and discouraging ostracism in banks to enhance overall performance. The study suggests that policies regarding the implementation of virtuous practices in organizations can be established, and workplace ostracism can be avoided by providing a platform for social gatherings and training employees. Managers should adopt appropriate leadership styles and relevant communication patterns to impact the organizational climate which can also help reduce the influence of ostracism in the organization. Additionally, a complaint cell should be established with complete confidentiality to reduce ostracism.

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Section: Introductionmentioning

confidence: 99%