2022
DOI: 10.1177/10986111221128751
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“How Should the Police Let Victims Down?” The Impact of Reassurance Call-Backs by Local Police Officers to Victims of Vehicle and Cycle Crimes: A Block Randomized Controlled Trial

Abstract: Most victims’ cases are not progressed through the criminal justice system, which is a phenomenon linked to low satisfaction with police performance. Little is known about how police can fairly and effectively “let victims down.” One mechanism is a call-back, which is prevalent in other professions but less so in policing and could be applied specifically for victims who experience case attrition at early stages. By proactively contacting victims following their initial report, the call-back may offer reassura… Show more

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Cited by 3 publications
(1 citation statement)
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“…Police‐recorded data constitute the predominant method for analyzing crime, an approach limited by the willingness of members of the public to disclose their victimization (see Clark et al, 2022; McKee et al, 2022) or the wiliness of the police to focus more intently on victims (Lay et al, 2023). Consequently, supplementary or complementary datasets are necessary (see discussion in Ariel, 2023; and Loewenstein et al, 2023).…”
Section: Discussionmentioning
confidence: 99%
“…Police‐recorded data constitute the predominant method for analyzing crime, an approach limited by the willingness of members of the public to disclose their victimization (see Clark et al, 2022; McKee et al, 2022) or the wiliness of the police to focus more intently on victims (Lay et al, 2023). Consequently, supplementary or complementary datasets are necessary (see discussion in Ariel, 2023; and Loewenstein et al, 2023).…”
Section: Discussionmentioning
confidence: 99%