How socially derived characteristics of technology shape the adoption of corporate Web 2.0 tools for collaboration

Exploring students’ acceptance of team messaging services: The roles of social presence and motivation

“…Besides, users’ external motivation (ie, their perceived usefulness) will be enhanced once they can interact with others through the CMC technology, because their goal of communication is achieved (Hassanein & Head, ; Yan & Huang, ). Moreover, users will regard the CMC technology as easy to use if they can effortlessly feel the intimate feeling through it (Iglesias‐Pradas et al ., ). For example, Hassanein and Head () discovered a significant and positive influence of social presence on perceived enjoyment and perceived usefulness, and the influence in turn affected users’ attitude toward electronic commerce.…”

“…Intrinsic and extrinsic motivations, namely perceived enjoyment and perceived usefulness, have been proved to be positively relating to users’ attitude and intention toward using technologies (T. K. Huang, ; Iglesias‐Pradas et al ., ; Lee et al ., ; Liu & Huang, ; Lu, Zhou, & Wang, ; Shin, ). Specifically speaking, when users find using a given technology enjoyable, they will gain a feeling of pleasure from their user experiences, which further affects their attitude and intention to use the technology (Lee et al ., ; Lu et al ., ; T. K. Huang, ).…”

“…Social presence has been identified as a key factor that affects not only users’ motivation in using a CMC technology (Hassanein & Head, ; Yan & Huang, ) but also their perception of its ease of use (Iglesias‐Pradas et al ., ; Shin, ; Smith & Sivo, ). The underlying reason is that users will feel a psychological connection with others and further have an intimate feeling when they perceive others’ presence through a CMC technology, which will in turn affect their intrinsic motivation (ie, their perceived enjoyment) (Hassanein & Head, ; Yan & Huang, ).…”

“…Social presence is one of the important factors that influence users’ acceptance of computer‐mediated communication (CMC) (Iglesias‐Pradas et al ., ; Shin, ). Social presence in CMC refers to “the degree to which a person is perceived as a ‘real person’ in mediated communication” (Gunawardena & Zittle, : 9); ie, it can be viewed as a psychological connection with others.…”

“…The TAM has been extensively adopted to explore the influential factors behind users’ acceptance of technologies (Davis et al ., ; T. K. Huang, ; Y. M. Huang, ; Iglesias‐Pradas, Hernández‐García, & Fernández‐Cardador, ; Shin, ). Such an exploration has been viewed as a vital issue in educational research because researchers and practitioners can provide learners with a more acceptable technology by reference to the findings (T. K. Huang, ; Y. M. Huang, ).…”