“…Literature further stresses that within their given discretion, street-level bureaucrats may also influence the design of public policy by the leveraging of resources to secure favored policy outcomes, shaping policy through their daily choices (Lipsky, 1980/2010; Maynard-Moody & Musheno, 2003; Riccucci, 2005). Indeed, more recently, it has been argued that motivated street-level bureaucrats may seek to develop or adopt policy innovations while using innovative ideas and strategies as these bureaucrats became street-level policy entrepreneurs (Arnold, 2015; Durose, 2007; Evans, 2010; Lavee & Cohen, 2019; Petchey et al, 2008). As policy entrepreneurs, street-level bureaucrats are familiar with the field, hold close relationships with those who operate within it, identify social needs and windows of opportunity for action (Arnold, 2015), and may influence the public (Riccucci, 2005).…”