How sustainable is smart PSS? An integrated evaluation approach based on rough BWM and TODIM

Liu, Lingdi; Song, Wenyan; Han, Weiwei

doi:10.1016/j.aei.2020.101042

Cited by 47 publications

(35 citation statements)

References 53 publications

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“…There are, thus, both pros and cons with smart PSS, e.g., pros: reduced energy consumption by responses to customer behavior in real time; cons: privacy loss, or social discrepancies. Liu et al [68] therefore propose a method to particularly evaluate the sustainability of smart PSS and suggest how to weight the different sustainability criteria in such a method. Kwok et al [69] also discuss how to give weighting to different sustainability criteria in support tools for sustainability assessment in early design phases.…”

Section: Number Of Articlesmentioning

confidence: 99%

“…However, which of and how the sustainability criteria are selected in the first place is even more important as the evaluation will be of less value or even misleading if the correct sustainability criteria are not selected. There are different approaches between the method suggested by Liu et al [68] and the method proposed by Kwok et al [69]. Liu et al [68] use a few criteria covering The literature also states that digitalization and servitization work best together [48] and PSS are rarely implemented without ICT, according to Belvedere et al [61].…”

Section: Number Of Articlesmentioning

confidence: 99%

“…There are different approaches between the method suggested by Liu et al [68] and the method proposed by Kwok et al [69]. Liu et al [68] use a few criteria covering The literature also states that digitalization and servitization work best together [48] and PSS are rarely implemented without ICT, according to Belvedere et al [61]. In line with this, Zheng et al [62] present results from a systematic review of smart PSS, which includes IoT-enabled PSS and Cyber-physical systems.…”

Section: Number Of Articlesmentioning

confidence: 99%

“…There are different approaches between the method suggested by Liu et al [68] and the method proposed by Kwok et al [69]. Liu et al [68] use a few criteria covering all three dimensions of sustainability, i.e., the social, economic, and ecological dimensions, and a PSS life-cycle on an overall level. Kwok et al [69] include socio-ecological sustainability indicators covering a product life-cycle, which are derived systematically from a product sustainability design space [70].…”

Section: Number Of Articlesmentioning

confidence: 99%

See 3 more Smart Citations

The Need for New Product Development Capabilities from Digitalization, Sustainability, and Servitization Trends

2020

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Apparent from the latest pandemic, the dynamics and rate of change in society accelerate on a global scale. Ongoing mega-trends in society, such as digitalization, sustainability, and servitization, fundamentally changes the conditions for manufacturers when developing and providing new products. This study clarifies the combined impact and consequences on product development capabilities in manufacturing firms of the three mega-trends: (i) digitalization, (ii) sustainability, and (iii) servitization. The research is based on a pre-study, complemented with a semi-structured interview study at small, medium-sized, and large Swedish-based manufacturing companies, and a systematic literature review. The research makes evident that the main challenge is to empower engineers and development teams to model, present, evaluate, and develop expected and smart digitalized solutions in a time-limited environment and prioritize the most resource efficient and sustainable solution. Therefore, four complementary support resources are suggested: (i) a knowledge management platform, (ii) a data management platform, (iii) a set of criteria and metrics measuring progression, and (iv) support methods and tools to define, model, and evaluate solutions. When integrated into a digital platform, developers can simultaneously access and process the necessary information needed for sustainable, digitalized, and servitized solutions.

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Section: Number Of Articlesmentioning

confidence: 99%

Section: Number Of Articlesmentioning

confidence: 99%

Section: Number Of Articlesmentioning

confidence: 99%

Section: Number Of Articlesmentioning

confidence: 99%

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The Need for New Product Development Capabilities from Digitalization, Sustainability, and Servitization Trends

2020

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“…following that, Zhai et al (2008) introduced the rough number concept. Since then, rough set theory has been incorporated into many decision-making techniques, such as TOPSIS (Stevic et al 2018, Shojaei & Bolvardizadeh., 2020, AHP (Pamučar et al, 2018), ANP (Li and Wang, 2018), DEMATEL (Song et al, 2020), and BWM (Liu et al, 2020). By aggregating group information, rough set theory can overcome the vagueness and subjectivity that arise from diverging judgments in a group decision-making process (Mao et al, 2020).…”

Section: Rough Set Theorymentioning

confidence: 99%

Investigating the Medical Tourism Supply Chain in Shiraz, Iran: A Hybrid Grounded Theory and Rough DEMATEL Method

Haqbin¹,

Shojaei²,

Ronaghi³

et al. 2021

Preprint

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Background: This study sought to provide a comprehensive analysis of the medical tourism supply chain (MTSC) in Shiraz, Iran, to improve the city’s potential tourism market share in the post-COVID-19 future. In doing so, the study relied on a mixed research methodology. Primarily, interviews were conducted with 12 stakeholders involved in Shiraz’s MTSC, including general policymakers, managers of private/public healthcare providers, travel agency managers, and managers of medical tourism companies. The data were collected through semi-structured interviews and were then analyzed according to the systematic approach of grounded theory (GT).Results: The results helped to configure a model that analyzed Shiraz’s MTSC, which included 6 main dimensions, 17 sub-dimensions, and 48 criteria. To detect any interrelationships among the criteria, the model was further analyzed quantitatively through the rough Decision making trial and evaluation laboratory (DEMATEL) method.Conclusion: Proposing a novel methodology in medical tourism research, the study could practically contribute to different stakeholders in the medical tourism industry in Shiraz.

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A rough‐Z‐number‐based DEMATEL to evaluate the co‐creative sustainable value propositions for smart product‐service systems

Zhu

2021

Int J Intell Syst

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Smart product‐service systems (Smart PSS) are receiving increasing attention due to their potentials to satisfy customer needs and create sustainability to meet hybrid concerns. As a value co‐creation business paradigm, various sustainable value propositions (SVPs) and their assessments come from stakeholders' subjective judgments, which values are imprecise, vague, and even inconsistent. The reliability of these values also varies with the confidence and cognitive bias of the respective stakeholder. How to evaluate these co‐creative SVPs to ensure an objective and reliable result under such uncertain environments becomes a critical issue. To fill this gap, this paper proposes a rough‐Z‐number extended multi‐criteria group decision‐making framework integrating the rough‐Z‐number, DEMATEL (decision making trial and evaluation laboratory), and group decision‐making strategy to evaluate the co‐creative SVPs for Smart PSS. A novel rough‐Z‐number is presented to deal with the uncertainty and reliability representation of the stakeholder's individual assessment as well as the aggregation and subjectivity manipulation of these risk assessments from different stakeholders. A rough‐Z‐number extended DEMATEL is then proposed to determine the risk prioritization of the co‐creative SVPs. Experimental results and comparative studies demonstrate the superiority of the proposed rough‐Z‐number‐based DEMATEL in handling the uncertainty and reliability characterization as well as the subjectivity manipulation during the evaluation of the co‐creative SVPs.

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How sustainable is smart PSS? An integrated evaluation approach based on rough BWM and TODIM

Cited by 47 publications

References 53 publications

The Need for New Product Development Capabilities from Digitalization, Sustainability, and Servitization Trends

The Need for New Product Development Capabilities from Digitalization, Sustainability, and Servitization Trends

Investigating the Medical Tourism Supply Chain in Shiraz, Iran: A Hybrid Grounded Theory and Rough DEMATEL Method

A rough‐Z‐number‐based DEMATEL to evaluate the co‐creative sustainable value propositions for smart product‐service systems

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