2020
DOI: 10.1136/bmjhci-2020-100164
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How telemedicine integrated into China’s anti-COVID-19 strategies: case from a National Referral Center

Abstract: IntroductionWe present the integration of telemedicine into the healthcare system of West China Hospital of Sichuan University (WCH), one of the largest hospitals in the world with 4300 inpatient beds, as a means for maximising the efficiency of healthcare delivery during the COVID-19 pandemic.MethodsImplemented on 22 January 2020, the telemedicine technology allowed WCH providers to conduct teleconsultations, telerounds, teleradiology and tele-intensive care unit, which in culmination provided screening, tria… Show more

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Cited by 42 publications
(44 citation statements)
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“…According to these results, greater proportions of adults younger than 56 years have engaged in and are interested in telehealth than those 56 years or older, which may be unsurprising given the reported digital divide between younger and older generations [ 18 ]. This phenomenon has also been reflected in other literature assessing telehealth use both prior to and during the pandemic [ 19 - 21 ]. Although a higher percentage of older adults expressed no interest in telehealth compared to younger age groups, nearly half of those 56 years or older started using telehealth in response to COVID-19, nearly half said they would be willing to participate in telehealth even though they wanted to return to in person in the future, one-third wanted to participate in telehealth even after the pandemic, and only 5% reported being interested but not knowing how to use telehealth.…”
Section: Discussionsupporting
confidence: 58%
“…According to these results, greater proportions of adults younger than 56 years have engaged in and are interested in telehealth than those 56 years or older, which may be unsurprising given the reported digital divide between younger and older generations [ 18 ]. This phenomenon has also been reflected in other literature assessing telehealth use both prior to and during the pandemic [ 19 - 21 ]. Although a higher percentage of older adults expressed no interest in telehealth compared to younger age groups, nearly half of those 56 years or older started using telehealth in response to COVID-19, nearly half said they would be willing to participate in telehealth even though they wanted to return to in person in the future, one-third wanted to participate in telehealth even after the pandemic, and only 5% reported being interested but not knowing how to use telehealth.…”
Section: Discussionsupporting
confidence: 58%
“…Also, there was likely a conversion of many in-person visits to telehealth visits and consultations [39] , [40] , [41] , [42] , [43] . Due to the quarantine and social distancing need, there has been a surge in the use of telehealth and virtual care services provided by traditional health facilities or through the platforms of technology companies in China during the pandemic, which has been widely reported [43] , [44] , [45] , [46] . Second, the drop of income and employer-based health insurance coverage due to furlough or loss of job further raised the barriers to accessing healthcare services [47] , [48] , [49] .…”
Section: Discussionmentioning
confidence: 99%
“…Telehealth systems can significantly improve the triage, treatment, and care of patients, particularly where there is a restriction of the available resources ( 8 ). The use of telehealth is one of the services that should be offered by healthcare providers to continue patient care while minimizing the risk of exposure to or transmission of COVID-19 ( 13 ). In China, areas with poor access to healthcare services reported a higher case fatality rate of COVID-19 than those with sufficient access to healthcare services ( 14 ).…”
Section: Introductionmentioning
confidence: 99%