2023
DOI: 10.3389/fpubh.2023.1145749
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How the use of an online healthcare community affects the doctor-patient relationship: An empirical study in China

Abstract: Possible improvements to the doctor-patient relationship are an important subject confronting national healthcare policy and health institutions. In recent years, online healthcare communities have changed the ways in which doctors and patients communicate, especially during the COVID-19 pandemic. However, previous research on how usage of online healthcare communities has affected the doctor-patient relationship is rather limited. This paper proposes a research model to investigate the relationship between on… Show more

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Cited by 7 publications
(3 citation statements)
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“…At the same time, the treatment process is accompanied by a number of psychological phenomena that are related to the personal characteristics of the patient, the doctor, and the treatment methods chosen by him/her. Modern research indicates that, for the most part, psychological interaction between a doctor and a patient occurs spontaneously, and their communication depends on a specific situation where there is a possibility of a lack of contact (trust) between them (Wang et al, 2022;Lu et al, 2023;Wang et al, 2023). This has a negative impact on the information content of the patient's medical history and the outcome of treatment.…”
Section: Resultsmentioning
confidence: 99%
“…At the same time, the treatment process is accompanied by a number of psychological phenomena that are related to the personal characteristics of the patient, the doctor, and the treatment methods chosen by him/her. Modern research indicates that, for the most part, psychological interaction between a doctor and a patient occurs spontaneously, and their communication depends on a specific situation where there is a possibility of a lack of contact (trust) between them (Wang et al, 2022;Lu et al, 2023;Wang et al, 2023). This has a negative impact on the information content of the patient's medical history and the outcome of treatment.…”
Section: Resultsmentioning
confidence: 99%
“…Low task performance may be associated with a fast-paced, high-intensity work environment, which leads to energy and enthusiasm depletion (Liu et al, 2022 ), affecting motivation and engagement and reducing task performance (Guo et al, 2021 ). In turn, lower work quality can exacerbate doctor-patient conflicts, further deepening the work pressure of medical staff, forming a vicious cycle and adversely affecting task performance (Wang Z. et al, 2023 ). Based on the above analysis, it is recommended that managers adjust the allocation of human resources, reduce energy consumption, actively respond to emergencies, and improve work performance.…”
Section: Discussionmentioning
confidence: 99%
“…In aggregate, AI-powered monitoring for movement disorders will lead to a more patient-centric approach to their clinical care, enhancing their overall satisfaction and quality of life. [ 40 ]…”
Section: Potential Benefits Of Video-based Monitoring For Elderly Pat...mentioning
confidence: 99%