2022
DOI: 10.1111/basr.12255
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How to effectively communicate your code of ethics: An empirical study using a cluster randomized control trial experiment

Abstract: This paper proposes a method to measure the effectiveness of an ethics program at one of the most prominent pawnshop chains in Mexico, surveying a sample of 519 workers. This research presents a novel approach to the investigation of business ethics by conducting a cluster randomized control trial experiment to assess effectiveness. No evidence of an enhanced understanding of the existing code of ethics from the communication and explanation of the code was apparent. This could indicate an example of a failed … Show more

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Cited by 2 publications
(1 citation statement)
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“…Examining the inherent characteristics of these justifications may therefore provide insight into the linguistic patterns employed by organisations to filter perceptions, interpret conflicts, and formulate responses (Ferraro et al, 2005). Consequently, management research has become increasingly interested in understanding how explanations of wrongdoing are routinely devised and disseminated by organisations to avoid or at the very least mitigate the ramifications of such a reputation-threatening crisis (Piazza & Jourdan, 2018;Solas, 2019;Gómez-Alatorre et al, 2022;Ouriemmi, 2023). Research in this area to date has focussed largely on such organisational responses to reputational threats (Adim & Ekpa, 2020;Boakye et al, 2023;Egbon & Mgbame, 2020;Zavyalova et al, 2012) explicating the devices, strategies, and processes deployed to manage reputations.…”
Section: Introductionmentioning
confidence: 99%
“…Examining the inherent characteristics of these justifications may therefore provide insight into the linguistic patterns employed by organisations to filter perceptions, interpret conflicts, and formulate responses (Ferraro et al, 2005). Consequently, management research has become increasingly interested in understanding how explanations of wrongdoing are routinely devised and disseminated by organisations to avoid or at the very least mitigate the ramifications of such a reputation-threatening crisis (Piazza & Jourdan, 2018;Solas, 2019;Gómez-Alatorre et al, 2022;Ouriemmi, 2023). Research in this area to date has focussed largely on such organisational responses to reputational threats (Adim & Ekpa, 2020;Boakye et al, 2023;Egbon & Mgbame, 2020;Zavyalova et al, 2012) explicating the devices, strategies, and processes deployed to manage reputations.…”
Section: Introductionmentioning
confidence: 99%