2019
DOI: 10.1017/jmo.2019.5
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How to emerge stronger: Antecedents and consequences of organizational resilience

Abstract: Organizations have to strive in an uncertain and challenging environment. Hence, the role resilience played at work has been of special interest in the last decade, although empirical research is still scant, especially regarding the antecedents and the consequences resilience has. In this study we analyse the role corporate social responsibility plays towards employees (CSRE) in the promotion of resilience at work, and how resilience results in organizational learning capability (OLC) and firm performance. St… Show more

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Cited by 105 publications
(81 citation statements)
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References 96 publications
(110 reference statements)
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“…First, respondents are managers, so individual employees' responses about the variables examined were not collected. However, managers can provide an accurate overview of the presence of some organizational processes and collective behaviors or about the overall levels of economic performance (Rodriguez-Sanchez et al , 2019). In this research, our aim was to examine the overall presence of organizational learning processes, existence of acts and feelings of compassion across the boundaries of the organization, and results of organizational economic performance.…”
Section: Discussionmentioning
confidence: 99%
“…First, respondents are managers, so individual employees' responses about the variables examined were not collected. However, managers can provide an accurate overview of the presence of some organizational processes and collective behaviors or about the overall levels of economic performance (Rodriguez-Sanchez et al , 2019). In this research, our aim was to examine the overall presence of organizational learning processes, existence of acts and feelings of compassion across the boundaries of the organization, and results of organizational economic performance.…”
Section: Discussionmentioning
confidence: 99%
“…Performance. Based on literature review (e.g., Dalziell & McManus, 2004 ; De Carvalho et al, 2016 ; Rodríguez-Sánchez, Guinot, Chiva, & López-Cabrales, 2019 ), this research evaluates hotel performance with both economic and intangible indicators. The developed scale includes five items such as return on investment, average sales growth, average market share growth, company image and reputation, and customer loyalty.…”
Section: Methodsmentioning
confidence: 99%
“…Based on the obtained results, it can be concluded that this research is in line with the previous researches on this topic. Also, previous researches have shown that demographic data and job position characteristics (e.g., length of service) can affect employee resilience (e.g., Rodríguez-Sánchez, Guinot, Chiva, López-Cabrales, 2019;Strauss et al, 2009). On the other hand, this study revealed certain new findings while examining whether the degree of resilience of employees differs depending on the mentioned variables.…”
Section: Discussionmentioning
confidence: 59%