“…Guidance is important and employing a participatory approach can prove key to understanding the needs and expectations of users and can lead to various outputs including a podcast or a guidance booklet (ATAT Project). 15 Although many scholars have studied the level of digital skills and literacy gaps in citizens including healthcare professionals (such as Wouters et al 25 and Nieboer et al 26 ), their findings have sadly not yet found a wide-spread application which helps overcome problems in practice. For successful delivery of care in the form of digital transformation and eHealth, there are multiple factors that have to be considered:1.…”
Section: Left Behind Because Of Skills and Literacy Shortagementioning
“…Guidance is important and employing a participatory approach can prove key to understanding the needs and expectations of users and can lead to various outputs including a podcast or a guidance booklet (ATAT Project). 15 Although many scholars have studied the level of digital skills and literacy gaps in citizens including healthcare professionals (such as Wouters et al 25 and Nieboer et al 26 ), their findings have sadly not yet found a wide-spread application which helps overcome problems in practice. For successful delivery of care in the form of digital transformation and eHealth, there are multiple factors that have to be considered:1.…”
Section: Left Behind Because Of Skills and Literacy Shortagementioning
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