2013
DOI: 10.1111/scs.12070
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How to increase quality of care during coercive admission? A review of literature

Abstract: Articles were divided between those describing themes from patients' perspective and articles describing themes from professionals' perspective. Findings show that most experiences of patients can be traced back to one core experience: not being listened to or listened to. When patients experience being listened to genuinely, they feel more respected as a human being. The challenge for the professional carer seems to explicitly pay attention and stay in touch with the patients' emotional struggles while making… Show more

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Cited by 29 publications
(14 citation statements)
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“…If patients feel that the staff’s attitude is characterised by beneficence, that the staff is honest and open [ 34 ], and they feel that their mental health is improving [ 30 ], it is more likely that they will accept the use of coercion. Based on a literature review, van den Hooff [ 35 ] finds that being listened to or not being listened to stand out as core experiences determining whether patients feel respected as a human being, or not during coercive admission. Thus, the everyday questions of how to relate in a good way, may sometimes be just as important as determining when deprivation of liberty is legitimate.…”
Section: Discussionmentioning
confidence: 99%
“…If patients feel that the staff’s attitude is characterised by beneficence, that the staff is honest and open [ 34 ], and they feel that their mental health is improving [ 30 ], it is more likely that they will accept the use of coercion. Based on a literature review, van den Hooff [ 35 ] finds that being listened to or not being listened to stand out as core experiences determining whether patients feel respected as a human being, or not during coercive admission. Thus, the everyday questions of how to relate in a good way, may sometimes be just as important as determining when deprivation of liberty is legitimate.…”
Section: Discussionmentioning
confidence: 99%
“…Over the past decade, several systematic reviews have documented the perspective of psychiatric and mental health nurses in terms of the decision-making process they engage [25], the ethical dilemmas they face [9], and the quality of care they provide in a coercive context [26]. However, few studies focusing on the provision of nursing care in a coercive context have adopted a human rights perspective [40].…”
Section: Discussionmentioning
confidence: 99%
“…Little is known about how human rights are understood, integrated into practice, and participate in the experience of the health professionals responsible for implementing these measures. In nursing, several literature reviews focus on decision-making [25], ethical challenges [9], or the quality of care provided under coercion [26]. However, to date, no systematic literature review has qualitatively synthesized the clinical relevance of human rights in psychiatric and mental health nursing practice.…”
Section: Introductionmentioning
confidence: 99%
“…One reason that coercive measures are not necessarily perceived as negative is that they need not be associated with disrespect and not being listened to. Previous research indicates that when involuntary patients feel that they are given a chance to participate in decisions regarding their care and health professionals are genuinely interested in their well-being, they find it easier to accept compulsory treatment (19,20).…”
Section: Introductionmentioning
confidence: 99%