2021
DOI: 10.1016/j.jbusres.2020.01.053
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How to stay on the road? A business model perspective on mission drift in social purpose organizations

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Cited by 50 publications
(39 citation statements)
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“…As child and family needs in the era of a global pandemic are significant and varied, each NGO should determine which activities and services it is best suited to provide. Having a predetermined plan can assist programs in avoiding mission drift ( Klein, Schneider, & Spieth, 2020 ). Considering mandated changes in the nature of services provided, all residential programs that have been mandated to rapidly return children to family should revise their strategy.…”
Section: Discussionmentioning
confidence: 99%
“…As child and family needs in the era of a global pandemic are significant and varied, each NGO should determine which activities and services it is best suited to provide. Having a predetermined plan can assist programs in avoiding mission drift ( Klein, Schneider, & Spieth, 2020 ). Considering mandated changes in the nature of services provided, all residential programs that have been mandated to rapidly return children to family should revise their strategy.…”
Section: Discussionmentioning
confidence: 99%
“…Having an one-on-one communication also keep the tension at the minimum level, if not eliminate it (Ismail & Johnson, 2019). This is one of myriad ways to keep the transparency, as a preventive actions of mission drift (Klein, Schneider, & Spieth, 2020), and relationship among beneficiaries as well as the partners, hence trust is formed.…”
Section: Socializing Organizational Membersmentioning
confidence: 99%
“…Articles in this special issue examine value proposition BMI that includes developing new products and services ( De Silva et al, this issue , Fehrer and Wieland, this issue , Gasparin et al, this issue ), developing new marketing relationships ( De Silva et al, 2020 ), and drawing on the resources of others to enhance value propositions ( Kullak et al, 2020 ). Papers of this special issue investigate value creation BMI that includes new production processes ( De Silva et al, 2020 ), and working with suppliers, partners, networks, and ecosystems ( Best et al, this issue , De Silva et al, this issue , Fehrer and Wieland, this issue , Gasparin et al, this issue , Klein et al, this issue , McDonald et al, this issue , Siebold, this issue ). Value capture BMI detailed in the special issue includes that seeking to boost existing or develop new revenue streams ( Alshawaaf and Lee, this issue , Best et al, this issue , De Silva et al, this issue ), while architecture BMI is captured by Alshawaaf and Lee (2020) , who examine how digitizing their business models revitalized the Tate Modern in the UK and the Pompidou Centre in France.…”
Section: Papers In the Special Issuementioning
confidence: 99%
“…While working with others can present challenges and complexities, as Best et al (this issue) find in their study of UK-based SPOs providing services to people with disabilities, many articles find that SPOs seek to work, or are working, within broader systems to advance themselves by building networks ( Kullak et al, this issue , McDonald et al, this issue ), co-creating business models with stakeholders ( Gasparin et al, 2020 ), and working with like-minded partners ( De Silva et al, this issue , Klein et al, this issue ) and mutually-supportive stakeholders ( Siebold, 2020 ). Collaboration is also a popular focus of BMI aiming to balance tensions ( Fehrer and Wieland, this issue , Klein et al, this issue ) and serve the mission ( Kullak et al, 2020 ). For example, Kullak et al (2020) find that a German music festival enhanced its shared-value creation by shifting away from an organization-centric business model toward becoming a platform for engagement with numerous other groups, and the ability to integrate resources from multiple actors was key to creating shared value.…”
Section: Papers In the Special Issuementioning
confidence: 99%
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