How to Survive as a Change Agent in Hostile Territory: “Principles of Process Improvement Terrorism”

Garcia, Suzanne

doi:10.1002/j.2334-5837.1996.tb02056.x

Cited by 7 publications

(6 citation statements)

References 3 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…For example, Garcia (1996) offers suggestions on a variety of strategies and tactics found to be useful in her process improvement work. More recently, Sheard (2001) articulates some of the elements of the off-used phrase "senior management commitment."…”

Section: Cultural Readiness and Change Managementmentioning

confidence: 99%

5.4.5 Web‐based Process Documentation – Getting Over the “Paper Mentality” Hurdle

Pohlmann

2002

INCOSE International Symp

View full text Add to dashboard Cite

We are in an era of extensive emphasis on process, process maturity, and process improvement. Up until only a few years also, most process documentation was paper based. Large volumes of detailed process descriptions occupied our bookshelves -and normally remained unused for long periods of time. Many companies are now using their intranets to host, manage, and distribute process documentation. Web-based approaches can make process documentation both more accessible and more easily maintained.However, too often these process descriptions still exhibit a "paper mentality" in that they leave much of the real power of the internet largely untapped.This paper discusses a number of process documentation concepts that are beyond this paper mentality hurdle. The basic premise is that more advanced web-based approaches allow integration of and easy navigation among sets of highly useful systems engineering process-related informationwhich in turn facilitates more effective and efficient systems engineering.

show abstract

Section: Cultural Readiness and Change Managementmentioning

confidence: 99%

5.4.5 Web‐based Process Documentation – Getting Over the “Paper Mentality” Hurdle

Pohlmann

2002

INCOSE International Symp

View full text Add to dashboard Cite

show abstract

“…When documenting processes, focus on capturing the interactions among people and groups rather than specifying processes for any one person to follow. Imperfect interactions annoy almost everyone, and this gives your effort leverage [Garcia, 1996]. People do not like being told how to work, but they want processes that define roles to help them do their job and get support when needed.…”

Section: Focus On What Do You Do In Your Business Thatmentioning

confidence: 99%

“…First, do not try to improve all FAs at once. Per Garcia [1996] and the Pareto principle [Scholtes et al, 1988], 4 address the PAs that are giving you the most trouble right now. In this way, you maximize buy-in because the organization will see positive benefits to process improvement as soon as possible.…”

Section: Barrier 5: Lack Of Resourcesmentioning

confidence: 99%

Overcoming barriers to systems engineering process improvement

2000

View full text Add to dashboard Cite

Abstract. Neither systems engineering nor process improvement is new. Since 1992, INCOSE papers and others have been reporting success in documenting and improving processes. A considerable body of process improvement literature is available, particularly related to improvement of software development processes. Even systems engineering process improvement is gaining in popularity, judging from the increasing number of INCOSE papers detailing various efforts. Yet the nature of systems engineering poses challenges over and above those seen in other process improvement efforts. This paper focuses on identifying and resolving typical barriers to improving the systems engineering process.

show abstract

“…Solutions: First, do not try to improve all FAs at once. Per (Garcia 1996) and the Pareto principle (Scholtes 1988), 3 address the PAs that are giving you the most trouble right now. In this way, you maximize buy-in because the organization will see positive benefits to PI as soon as possible.…”

Section: Barrier 6: Trying To Do It All At Oncementioning

confidence: 99%

Overcoming barriers to systems engineering process improvement

Sheard¹,

Lykins²,

Armstrong³

2000

Syst. Engin.

View full text Add to dashboard Cite

Neither systems engineering nor process improvement is new. Since 1992, INCOSE papers and others have been reporting success in documenting and improving processes. A considerable body of process improvement literature is available, particularly related to improvement of software development processes. Even systems engineering process improvement is gaining in popularity, judging from the increasing number of INCOSE papers detailing various efforts. Yet the nature of systems engineering poses challenges over and above those seen in other process improvement efforts. This paper focuses on identifying and resolving typical barriers to improving the systems engineering process. Repeat

show abstract

How to Survive as a Change Agent in Hostile Territory: “Principles of Process Improvement Terrorism”

Abstract: Prophets have always run the risk of being disregarded in their own land. Many champions of organizational change face the same problem as the prophet--their message is clear, but it is not attended to by those in positions of power to make the necessary changes.

Cited by 7 publications

References 3 publications

5.4.5 Web‐based Process Documentation – Getting Over the “Paper Mentality” Hurdle

5.4.5 Web‐based Process Documentation – Getting Over the “Paper Mentality” Hurdle

Overcoming barriers to systems engineering process improvement

Overcoming barriers to systems engineering process improvement

Contact Info

Product

Resources

About