How Tourists’ Perceived Risk Affects Behavioral Intention through Crisis Communication in the Post-COVID-19 Era

Chen, Shui-Lien; Hsu, Hui‐Chen

doi:10.3390/math11040860

Cited by 4 publications

(1 citation statement)

References 93 publications

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“…This means that the more Z-generation users perceive psychological recovery, the deeper their attachment to the online digital exhibition venue, which, in turn, influences their loyalty. Chen et al (2023) suggested that people during and after the COVID-19 pandemic may develop a stronger attachment to places that offer healing and recovery. In future website design for online digital art exhibitions, curators and designers can leverage the relationship between website aesthetics, perceived recovery, and place attachment to create a comfortable online exhibition environment for Z-generation young individuals, thereby enhancing their happiness.…”

Section: Conclusion and Discussionmentioning

confidence: 99%

Digital art exhibitions and psychological well-being in Chinese Generation Z: An analysis based on the S-O-R framework

Xia,

Deng,

Tao

et al. 2024

Humanit Soc Sci Commun

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In the post-pandemic era, there has been a heightened global focus on the mental health challenges facing individuals, with a particular emphasis on innovative and effective therapeutic approaches. Despite the extensive body of research within the realm of art therapy addressing individual psychological healing, the potential of digital mediums in this field has been largely overlooked. This gap is especially pronounced in studies targeting the unique demographic of Generation Z, known as ‘digital natives.’ This study aims to investigate the role of engagement in online digital exhibitions as a potential restorative intervention for enhancing the mental well-being of Generation Z users. Grounded in the Stimulus-Organism-Response (S-O-R) framework and the theory of restorative environments, this research examines the psychological responses of Generation Z participants to online digital art exhibitions, particularly from the perspective of website aesthetics. The impact of these responses on users’ place attachment and loyalty behaviors is also explored. Utilizing a structural equation modeling approach, an online digital art exhibition was deployed on the ZEPETO app, a platform popular among Chinese Generation Z users. Participants were subsequently invited to partake in an online survey post-exhibition, yielding a dataset of 332 valid responses. The findings reveal that: (1) the four design elements of website aesthetics (coherence, novelty, interactivity, immersion) significantly influence the perceived restoration among Generation Z users, with immersion being the most influential factor; (2) perceived restoration and place attachment are crucial predictors of loyalty behavior; (3) perceived restoration has a positive impact on the place attachment of Generation Z users towards online digital art exhibitions. This study demonstrates that online digital art exhibitions can facilitate an emotional healing journey for Generation Z, contributing to the alleviation of psychological stress and the promotion of psychological well-being. Moreover, digital technology exhibitions have the potential to transcend human creativity and imagination, offering a unique and promising pathway for future research and practices in design related to emotional healing.

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Section: Conclusion and Discussionmentioning

confidence: 99%

Digital art exhibitions and psychological well-being in Chinese Generation Z: An analysis based on the S-O-R framework

Xia,

Deng,

Tao

et al. 2024

Humanit Soc Sci Commun

View full text Add to dashboard Cite

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How do pandemic risk communication and mitigation strategy influence exhibition participating intention?

Qu,

Su,

Chen

et al. 2023

Asia Pacific Journal of Tourism Research

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Do perceived threats to psychological distance influence tourists' reactance and online Airbnb booking intentions during COVID-19?

Akhtar

Siddiqi

Islam

2023

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Purpose The authors proposed a conceptual model by examining the influence of threats to their freedom on tourists’ psychological distance including social distance, spatial distance, and temporal distance, which effect psychological reactance and the consequent online Airbnb booking intentions. Furthermore, media intrusiveness as a moderator determines the boundary conditions between perceived threats to their freedom and social distance, spatial distance, and temporal distance.Design/methodology/approachData was gathered from 491 Chinese travelers to provide empirical evidence. The authors performed data analysis in Amos 26.0 using structural equation modeling (SEM) and Hayes (2013) PROCESS macro.FindingsThe findings positively reinforced all the structural relationships of the study. Notably, media intrusiveness significantly moderates the association between perceived threats to their freedom and psychological distance (i.e. social distance, spatial distance, and temporal distance).Research limitations/implicationsThe findings contribute significantly to the field of social psychology, advertising, and consumer behavior derive prolific implications for policymakers and sharing economy platforms. Lastly, by identifying limitations, this research opens doors for future scholars.Originality/valueGovernments' acute precautionary measures in response to the COVID-19 outbreak have confined individual freedom across the globe. This study illuminates how tourists conceive these preventative measures as perceived threats to their freedom, and subsequently engage psychological reactance.

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How Tourists’ Perceived Risk Affects Behavioral Intention through Crisis Communication in the Post-COVID-19 Era

Cited by 4 publications

References 93 publications

Digital art exhibitions and psychological well-being in Chinese Generation Z: An analysis based on the S-O-R framework

Digital art exhibitions and psychological well-being in Chinese Generation Z: An analysis based on the S-O-R framework

How do pandemic risk communication and mitigation strategy influence exhibition participating intention?

Do perceived threats to psychological distance influence tourists' reactance and online Airbnb booking intentions during COVID-19?

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