How Users Perceive Infrastructure Development Affects Their Transport Mode Choice

Abstract

Transport infrastructure development and perception vary across and within countries, influencing mode choice among road users. This study explores how road users perceive the development of infrastructure modes, service attributes, embedded safety levels, and commuting modes. Additionally, the research examines whether participants' environmental backgrounds impact their mode choice patterns. The study gathered responses from 1169 participants residing in two regions of Amman, Jordan, each with distinct infrastructure development and population densities. Participants completed a standardized questionnaire, and several statistical techniques were employed for analysis. The findings revealed that facilities' infrastructure attributes, development, and safety were assessed using three indices. Both participant groups perceived these indices differently on average. Residents of low population density areas with relatively developed infrastructure showed more consistent assessments, irrespective of their most frequently used mode of transportation, tending towards lower scores. Interestingly, subjective ratings of infrastructure development were higher (4.96) than attribute-based ratings (4.32). Despite their generally low-quality perception, public transportation services received the highest appraisal (4.9). Conversely, pedestrian infrastructure complementing public transport received the lowest assessment (4.57), only slightly higher than street environments (4.59). The study found weak associations between subjective service characteristics ratings. Traveler and trip characteristics influenced mode choice and trips more than infrastructure perception. In conclusion, the study suggests that policies should be developed to encourage green transportation, ensure social equality and safety. In addition, the study contributes to understanding perceptions about transport infrastructure, modes of transportation, and the factors that influence sustainable and equitable transportation systems.