How Visitor and Environmental Characteristics Influence Perceived Crowding

Rasoolimanesh, S. Mostafa; Jaafar, Mastura; Marzuki, Azizan; Mohamad, Diana

doi:10.1080/10941665.2015.1084348

Cited by 35 publications

(30 citation statements)

References 23 publications

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“…A visitor's age seems to be a significant predictor for perceptions of crowding (Fleishman et al, 2004;Jurado et al, 2013;Rasoolimanesh, Jaafar, Marzuki, & Mohamad, 2016). Our data shows, that both younger and older visitors perceive crowding.…”

Section: Tablesupporting

confidence: 44%

“…Our data shows, that both younger and older visitors perceive crowding. Prior research indicated that younger people are more susceptible towards crowding (Fleishman et al, 2004;Golant, 1983;Jurado et al, 2013;Rasoolimanesh et al, 2016), since they require more physical space for their activities. In our case however older guests (38 years and over) significantly perceived the ski runs as crowded.…”

Section: Tablementioning

confidence: 98%

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The impact of perceived crowding on customer satisfaction

Zehrer

Raich

2016

Journal of Hospitality and Tourism Management

103

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Section: Tablesupporting

confidence: 44%

Section: Tablementioning

confidence: 98%

The impact of perceived crowding on customer satisfaction

Zehrer

Raich

2016

Journal of Hospitality and Tourism Management

103

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“…However, unlike the findings of Rasoolimanesh et al . (), our results have also established the importance of situational characteristics, as is generally acknowledged (Bonnes et al . ; Kyle et al .…”

Section: Discussionsupporting

confidence: 89%

“…; Pacione ; Rasoolimanesh et al . ) identify three main groups of mediating variables which are discussed below: (i) physical variables of the environment; (ii) the social environment; and (iii) personal characteristics of the individual.…”

Section: Crowding Perception and Mediating Variablesmentioning

confidence: 99%

“…Schmitt 1963;Winsborough 1965). More contemporary research has increasingly gravitated towards a direct measurement of crowding by adopting ordinal scales originating from backcountry recreation studies (Machleit et al 2000;Fleishman et al 2007;Neuts & Nijkamp 2012;Rasoolimanesh et al 2016), or sentiment analysis (Popp 2012;Shi et al 2017).…”

Section: Introductionmentioning

confidence: 99%

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Contextual Effects on Crowding Perception: An Analysis of Antwerp and Amsterdam

Neuts

Vanneste

2017

Tijd voor Econ & Soc Geog

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Crowding studies have a long history in urban geography and environmental psychology, although results are mixed at best. While crowding is found to influence residential quality and visitor experience and crowding perception models show some agreement on influential determinants, research is typically limited to a single setting, therefore minimising generalisability. To account for contextual effects, this paper tested a crowding perception model in two study areas: Amsterdam, the Netherlands, and Antwerp, Belgium. The results confirm that while most variables from earlier studies are significant, their effect on crowding perception depends largely on environmental context, with elements such as street layout, primary functionality of the area, and local culture affecting strength and direction of the relationship. The study reveals the importance of a case based approach to crowding perception, while demonstrating the overall applicability of the methodology and the possibilities of comparative analyses to suggest policy recommendations for specific areas.

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