How well informed are pharmacy customers in Estonia about minor illnesses and over-the-counter medicines

Volmer, Daisy; Lilja, John; Hamilton, David

doi:10.3390/medicina43010010

Cited by 14 publications

(12 citation statements)

References 7 publications

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“…The results are partly supported by earlier research, where previous experience was considered important in decision making about which treatment option to select [15]. However, in Estonia, with its long tradition of the sale of medicinal plants and herbal products at community pharmacies, customers were more likely to employ pharmacists as a professional source of information.…”

Section: Discussionsupporting

confidence: 69%

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Complementary Treatment of the Common Cold and Flu with Medicinal Plants – Results from Two Samples of Pharmacy Customers in Estonia

et al. 2013

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The aim of the current survey was to investigate the complementary self-treatment of the common cold and flu with medicinal plants among pharmacy customers in Estonia. A multiple-choice questionnaire listing 10 plants and posing questions on the perceived characteristics of cold and flu, the effectiveness of plants, help-seeking behaviour, self-treatment and sources of information, was distributed to a sample of participants in two medium size pharmacies. The participants were pharmacy customers: 150 in Tallinn (mostly Russian speaking) and 150 in Kuressaare (mostly Estonian speaking). The mean number of plants used by participants was 4.1. Of the respondents, 69% self-treated the common cold and flu and 28% consulted with a general practitioner. In general, medicinal plants were considered effective in the treatment of the above-mentioned illnesses and 56% of the respondents had used exclusively medicinal plants or their combination with OTC medicines and other means of folk medicine for treatment. The use of medicinal plants increased with age and was more frequent among female than male respondents. Among Estonian-speaking customers lime flowers, blackcurrant and camomile were more frequently used, and among Russian speaking customers raspberry and lemon fruits. Regardless of some statistically significant differences in preferred species among different age, education, sex and nationality groups, the general attitude towards medicinal plants for self-treatment of the common cold and flu in Estonia was very favourable.

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Section: Discussionsupporting

confidence: 69%

“…Currently in Estonian alternative medicine there are two main means of obtaining information on the use of medicinal plants: traditions or literary sources [14]. Also, some people rely on previous personal experience or information provided by a health care professional, usually a pharmacist [15],[16].…”

Section: Introductionmentioning

confidence: 99%

Complementary Treatment of the Common Cold and Flu with Medicinal Plants – Results from Two Samples of Pharmacy Customers in Estonia

et al. 2013

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“…For government institutions, this can reduce costs while allowing health professionals to focus on more serious health problems (Volmer;Lilja;Hamilton, 2007). When this occurs, and when the management of these ailments is accomplished through drugs or medicinal plants, it becomes self-medication.…”

Section: Introductionmentioning

confidence: 99%

Responsible self-medication: review of the process of pharmaceutical attendance

Galato

Galafassi

Alano

et al. 2009

Braz. J. Pharm. Sci.

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This article presents a review, based on a qualitative study, of pharmaceutical orientation in the management of minor illness. Action research methodology was used by a group of faculty members responsible for the community pharmacy internship and by postgraduates in clinical pharmacy, to carry out the study with the objective to present a standard service for this kind of procedure. The interaction with the individual starts with a welcoming reception, at which point the pharmacist should be receptive and show empathy. Subsequently, data from the history of the patient are collected to obtain relevant information. Based on this information, the pharmacist must develop a line of clinical reasoning and make a decision, taking the context of the patient into account. After this analysis, the most appropriate intervention is performed. This intervention could indicate the need for referral to another health professional, the use of a non-pharmacological therapy or the provision of sound advice on medicines available without prescription. The next step is monitoring the patient in order to identify the effectiveness and safety of treatment. The standardization process of pharmaceutical attendance in the management of minor disorders contributes to the rational use of medicines.Uniterms: Self-medication. Community pharmacy. Drugs/rational use. Pharmaceutical orientation. Responsible self-medication. Minor illness.A reflexão apresentada neste artigo representa um estudo de abordagem qualitativa baseada na pesquisaação da prática do atendimento farmacêutico no manejo de transtornos menores, realizada pelo grupo de professores do Estágio em Farmácia Comunitária e por farmacêuticos pós-graduados em Farmácia Clínica, com o objetivo de realizar uma proposta de atendimento padrão para este tipo de procedimento. A interação com o indivíduo é iniciada pelo acolhimento, momento no qual o farmacêutico deve ser receptivo e empático. A seguir, se executa a coleta de dados sobre a história do paciente, para obtenção de informações relevantes. Com base nas informações, o farmacêutico deve desenvolver um raciocínio clínico e tomar uma decisão, levando em consideração o contexto do paciente. Após esta análise é realizada a intervenção mais adequada ou o conjunto dessas que podem ser: procurar outro profissional de saúde, utilizar uma terapia não-farmacológica ou auxiliar na escolha de um medicamento de venda livre. O próximo passo é o acompanhamento do paciente com vistas a identificar a efetividade e segurança do tratamento. A padronização do processo de atendimento farmacêutico no manejo de transtornos menores, contribui para o uso racional de medicamentos.

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“…Our study has shown that women use more sources of information on medicines than men. The results of Estonian study (25) were the same: women were more interested in the administration, indications, side effects, interactions, and price than men. The knowledge level of male respondents was lower, and they were less willing to seek out information.…”

Section: Discussionmentioning

confidence: 80%

Nonadherence to medications among pharmacy clients and their attitude toward medications kept a medicine cabinet at home

Daukšienė

Radžiūnas

2009

Medicina

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Objectives. To assess self-reported adherence among pharmacy clients and to detect if there are any differences in medication use or storage between genders.Material and methods. The data were collected by means of questionnaires. A standard 45-item questionnaire was developed and used to assess adherence and nonadherence to medications. It was distributed to all pharmacy customers who entered pharmacies chosen by us.Results. Of the 162 (45 men and 117 women) pharmacy clients participating in the study, 36.42% were considered nonadherent. No significant difference in adherence rates between genders was observed (P>0.05). Women more often named themselves as being responsible for a medicine cabinet at home (P<0.001) and used more sources of information on medications (P<0.05). Women also more frequently checked the expiry date of medications in a medicine cabinet home than men (P<0.05).Conclusions. The problem of nonadherence to medications exists among pharmacy clients. There is no significant difference in the rate of self-reported adherence between male and female pharmacy clients. Women are the ones named as responsible for a medicine cabinet at home. They also are important health decision makers. Women are more interested in information on medicines and their use; therefore, this demand should be satisfied.

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How well informed are pharmacy customers in Estonia about minor illnesses and over-the-counter medicines

Cited by 14 publications

References 7 publications

Complementary Treatment of the Common Cold and Flu with Medicinal Plants – Results from Two Samples of Pharmacy Customers in Estonia

Complementary Treatment of the Common Cold and Flu with Medicinal Plants – Results from Two Samples of Pharmacy Customers in Estonia

Responsible self-medication: review of the process of pharmaceutical attendance

Nonadherence to medications among pharmacy clients and their attitude toward medications kept a medicine cabinet at home

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