Hub Airport 4.0 – How Frankfurt Airport Uses Predictive Analytics to Enhance Customer Experience and Drive Operational Excellence

Felkel, Rolf; Steinmann, Dieter; Follert, Frank

doi:10.1007/978-3-662-49275-8_40

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Airport 40 21 Definition Of Airport 401

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2022

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“…Both Felkel et al (2017) and Koenig et al (2019) discussed applications involving data analytics and sensor technologies. Zaharia & Pietreanu (2018) emphasised data analytics as a core capability of Airport 4.0 and illustrates a range of technologies that support the objectives of improving efficiency of airport operations, enhancing passenger journey and creating ancillary revenues.…”

Section: Airport 40 21 Definition Of Airport 40mentioning

confidence: 99%

Airport 4.0 – Technology Adoption Framework for Airports (TAFA)

Tan¹,

Masood²

2022

Preprint

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Airports have taken centre stage in the fight against the ongoing COVID-19 pandemic, and adoption of technologies has been instrumental in helping airport operators to mitigate operational and health concerns relating to the pandemic. A novel framework for the adoption of Industry 4.0 technologies was developed based on the insights gathered from an industry survey of 102 airport operators and managers around the world and 17 semi-structured interviews. The framework provides a ‘three-proof’ approach (proof of technology, proof of operations and proof of business) to guide airport operators in their decision-making process in adopting Industry 4.0 technologies in airports. This framework is further verified through a case study of the technology implementation efforts of a leading Asian airport.

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Section: Airport 40 21 Definition Of Airport 40mentioning

confidence: 99%