Human Capital Management System Framework A Case Study in Malaysia

Abstract

This study was initiated by discussions on organizational management theory and led readers to explore issues in organizational management that focused on humanity. There is criticism from previous researchers on the weakness and neglect of this concept of humanity in the theory of conventional information system management. The literature review of the prior study also found neglect of focus on the human being and the weaknesses that need to be improved in developing the Human Capital Management system framework. This study aims to develop a framework that empowers a key focus of humanity management. In developing the Human Capital Management system, decisions are taken to apply conventional information management theory with humanity management theory by focusing on human capital improvements. A case study on the organization through interviews using a purposive sampling approach has been conducted. As a result of the case studies, a Human Capital Management system framework which is named HCM-i, was developed. Thus, in the future time, it is hoped that this framework can be adapted in any information systems development as part of the social-technical approach.