Human-computer Interaction and Management Information Systems: Foundations

Zhang, Ping

doi:10.4324/9781315703619

Cited by 12 publications

(11 citation statements)

References 80 publications

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“…A task can be conceptualized at different levels of granularity. High-level tasks-which we refer to as business tasks-are more generic, such as writing a thesis or preparing a financial statement, while tasks occurring at the computer interface level involve an interaction with the system, such as filling out an electronic form or creating an electronic spreadsheet (Zhang & Eseryel, 2005;Zhang & Galletta, 2006). In studying the patterns of enhanced use, we focus on the tasks at the computer interface level.…”

Section: Task Characteristicsmentioning

confidence: 99%

Enhanced Use of IT: A New Perspective on Post-Adoption

Bagayogo¹,

Lapointe²,

Bassellier³

2014

JAIS

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A major problem confronting organizations is that they make large investments in information technologies (IT) that, in many cases, underperform following adoption because their features are underutilized. In information systems (IS) research, there is a need to develop a better understanding of the process by which individuals make new use of IT features. Using a grounded theory approach, we develop such an understanding by closely examining how individuals change their IT use following initial adoption. Based on analyzing interview data and expanding on extant literature to refine our results, we propose a construct called "enhanced use", which refers to novel ways of employing IT features. We conceptualize enhanced use as having distinct forms (using a formerly unused set of available features, using an IT for additional tasks, and/or using extensions of IT features and attributes). Our analysis reveals that these forms may differ in terms of their attributes (locus of innovation, extent of extensive use, and adaptation). Our study uncovers patterns of use that reveal the roles played by task characteristics, knowledge, and the IT type in shaping enhanced use. Thus, this study heeds repeated calls to theorize about use by proposing a novel and rich conceptualization of post-adoption use.

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Section: Task Characteristicsmentioning

confidence: 99%

Enhanced Use of IT: A New Perspective on Post-Adoption

Bagayogo¹,

Lapointe²,

Bassellier³

2014

JAIS

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“…In addition, the proposed technique also supports the visualization of the quality of the bookmarks based upon the most visiting frequency and the five star rating, provided by the users though ranking mechanism. On the other hand, discrete values cannot be presented directly with graphs such as mind maps or concept maps [1]. For symbolic problem representations one can use tables or list based approach because they present symbolic information and emphasize discrete data values.…”

Section: Proposed Solutionmentioning

confidence: 99%

“…As user has to decide very quickly before jumping from one bookmarked site to another by comparing among the similar or dissimilar bookmarks very quickly, in the proposed solution the focus is put on the visualization of the information 1 https://www.diigo.com/ and knowledge of the bookmarked websites following the cognitive fit theory [1]. Proper visualization mitigates the limitation of the working memory and helps the learner overcome problems during the process of learning and problem solving.…”

Section: Proposed Solutionmentioning

confidence: 99%

“…It is claimed that map based approach such as concept map can be used for mapping and managing conceptual knowledge among information [6]. According to cognitive fit theory [1], it is also known that, graphs work as representations of the spatial problems because they present spatially related information which emphasizes relationships in the data. Even though, concept map is helpful for organizing knowledge, it is not considered as complete mental model as it requires imagerybased elements to comprehensively represent the knowledge [2].…”

Section: Proposed Solutionmentioning

confidence: 99%

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Vismarkmap – A Web Search Visualization Technique through Visual Bookmarking Approach with Mind Map Method

Al‐Mamun¹,

Noori²

2016

ijacsa

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Abstract-Due to the massive growth of information over the Internet, Bookmarking becomes the most popular technique to keep track of the websites with the expectation of finding out the previously searched websites easily whenever are needed. However, present browser bookmark systems or different online social bookmarking websites actually do not let the users to manage their desired searches with appropriate method, so that the users could easily recognize or recall the previously searched websites and its content with the bookmark whenever they are in need. In this paper, a new approach of bookmarking technique has been proposed which will let the users to organize their bookmarks with some features using mind map, a scientifically approved mental model that will help the users to recall easily the previously searched websites' information from the bookmarks and will minimize the tendency to revisit or research the website using the search engines. Basically, the proposed system is more than a mind map as it provides more flexibility to organize the bookmarks.

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“…Bias and Mayhew [49] state that usability improves user satisfaction and productivity, while Kim and Eom [50] determined that usability is of a magnitude of significance in forming user satisfaction. Zhang and Galletta [51] posited that the main aim of IS Interaction is to boost the usability of systems.H3: User satisfaction is positively influenced by perceived usability. …”

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confidence: 99%

End User Satisfaction and Individual Performance Assessments in e-Procurement Systems

Sharabati¹

2015

IJCTE

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Abstract-End-user satisfaction and individual performance have been identified by many researchers as critical determinants of the success of information systems. As an escalating number of organizations now utilize e-procurement systems, there is a desire to understand their effect on individual end-user's performance. Therefore, this research attempts to empirically examine a framework identifying the relationships between end-user satisfaction, and individual end-user performance, in addition to assessing the impact of three proposed antecedents of end-user satisfaction: processing, content and usability. Data gathered from 432 end-users of ePerolehan system in the Malaysian government agencies were utilized to examine the relationships proposed in the framework using the Partial least square (PLS) approach. The findings provide strong support for our model. Our results indicate three factors processing, content and usability significantly affect end-user satisfaction, while the higher levels of end-user satisfaction leads to improved individual performance.Index Terms-E-procurement, user satisfaction, individual performance. I. INTRODUCTIONMost organizations regardless whether they are private or public sector are now using information system (IS), particularly the Internet. As such both these sectors have become IT-enabled. One of the IT enabled system is the e-Procurement system. Many organizations are using e-Procurement. The same can be said for government e-Procurement. Goldfinch [1] points out that the chance to succeed in e-Government projects is only 30%. The same percentage is applicable to the government e-Procurement system as part of the integral component of e-Government project [2]. As such, Government needs to evaluate the success factors that can assist them to successfully perform government projects. Most of government projects are highly scaled and costly, thus successful implementation of the government e-procurement systems is essential.The IS literature considers a system to be effective or successful when it encompasses return on investment, elevates organizational productivity, improves outcome Manuscript received July 22, 2014; revised September 10, 2014. The authors are with the Department of Operations and Management Information System, Faculty of Business and Accountancy, University of Malaya, 50603 Kuala Lumpur, Malaysia (e-mail: manals@gmail.com, ainins@um.edu.my, akmasalleh@um.edu.my) quality, increases user satisfaction, and sustains use by organizational employees [3]. DeLone and McLean [4] propose an IS success model by distinguishing six dimensions of IS success, that include system quality, information quality, information use, user satisfaction, individual impact and organizational impact. For example, user satisfaction is found to be a crucial determinant of system success and effectiveness [4], [5].Therefore, success of a system is considered to be the extent to which a presented IS essentially makes a contribution to achieving business objectives [6]. Evaluating the ...

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Human-computer Interaction and Management Information Systems: Foundations

Cited by 12 publications

References 80 publications

Enhanced Use of IT: A New Perspective on Post-Adoption

Enhanced Use of IT: A New Perspective on Post-Adoption

Vismarkmap – A Web Search Visualization Technique through Visual Bookmarking Approach with Mind Map Method

End User Satisfaction and Individual Performance Assessments in e-Procurement Systems

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