Human Error Identification in Bus Driver Work Using Sherpa and Heart

Abstract

Traffic accidents, especially with a large capacity such as bus, can be caused by several factors. According to the Indonesian Directorate General of Land Transportation of the Ministry of Transportation in 2012, the factors causing traffic accidents in Indonesia are a human factor of 93.52%, vehicle factor by 2.76%, road factor 3.23%, and environmental factor by 0.49%. Therefore, research is needed to identify which human error has the greatest probability of accident cause using Systematic Human Error Reduction and Prediction Approach (SHERPA) method to identify job desk using Hierarchical Task Analysis (HTA) and Human Error Assessment Reduction Technique (HEART) method to calculate Human Error Probability (HEP). Based on the calculation of Human Error Probability value known the highest HEP value is not running the vehicle in accordance with the provisions of the speed that has been set with 0.375. Next is not to record or forget to record the damage that occurred during the trip with a value of 0.21. It did not check Bus equipment with a HEP value of 0.19, did not report when there was a problem on the street with a HEP value of 0.18 and did not break for the next preparation for departure with a HEP value of 0.15