Human Factors and Strategic Decision Making: The Case of Humanitarian Logistics

Abstract

The present paper discusses key aspects of managerial human factors in research, specifically when implementing decision support systems in the context of Humanitarian Logistics. It is framed as a follow-up of an Operations Research-based project developing a decision support framework for relief distribution in the event of a catastrophic blackout. Specifically, the main lessons learned from this project are explored to understand the role that experts and decision makers play when conducting research in the fast-growing area of Humanitarian Logistics.