Human resource management digitalization

Abstract

This article will study the concept of digital transformation in the administration of human resources, as well as the ways in which different technologies are supporting various HR functions and the personnel who work for those activities. The study is of a descriptive character, and its compilation included the use of secondary data such as reports from corporations, Web sources, blogs written by subject matter experts, and research papers. This study was conducted with the intention of investigating the concept of "SMACI," which refers to the utilization of Artificial Intelligence (AI), HR Chatbots, Machine Learning, and Robot process automation (RPA) in order to perform the fundamental responsibilities of human resource management (recruitment, screening, interviewing, and onboarding) in a manner that is more intelligently, more quickly, and more effectively. The study also made an intervention in the existing literature by analyzing the different strategies that are employed by companies for the growth and development of their human resources departments. This allowed the researchers to make a contribution to both bodies of knowledge. The benefits of implementing digital transformation in human resource management, the potential obstacles or challenges a company may face during transformation, and the solutions to overcome those obstacles have all been investigated, with the examples of Indian companies and their uniqueness in the business world serving as case studies.