Human Response to Emergency Communication: A Review of Guidance on Alerts and Warning Messages for Emergencies in Buildings

Omori, Hidemi; Kuligowski, Erica D.; Gwynne, S.; Butler, Kathryn M.

doi:10.1007/s10694-017-0653-3

Cited by 20 publications

(15 citation statements)

References 27 publications

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“…Following this stage, 47 hits were retained for abstract screening, which yielded 22 papers for full-text review. Following full-text review by the first author, two papers were retained for inclusion in this review [ 52 , 53 ] (see Fig. 3 ).…”

Section: Resultsmentioning

confidence: 99%

“…As part of the full-text review process, the decision was taken to exclude two reviews [ 54 , 55 ] which did examine the application of theory in a similar context to that of the two included reviews [ 52 , 53 ]. This decision was taken as the focus of these reviews were more on understanding behaviour during an emergency, rather than the primarily protective or preventative focus of this review.…”

Section: Resultsmentioning

confidence: 99%

“…In the first instance, we looked across the 13 review papers to see which theories were cited by the highest number of reviews (regardless of the number of cited papers using each theory within each review, and incorporating mentions of particular theories as frameworks for synthesis as in [48,[51][52][53]). This initial examination revealed that the Health Belief Model [56] [37,44,46]).…”

Section: Frequency Of Theory Applicationmentioning

confidence: 99%

“…). Thus, papers were not included either: a) if the reviews did not indicate that such papers included behavioural theories or b) from the reviews that did not provide detail on the theories used by their cited papers (specifically, [48,[51][52][53]). Papers that were listed as including behavioural theory and were cited by multiple reviews (n = 9) were only included once, leaving a total of 137 unique papers which were listed by the various review authors as incorporating one or more behaviour change theories.…”

Section: -46 50]mentioning

confidence: 99%

See 3 more Smart Citations

Examining the application of behaviour change theories in the context of infectious disease outbreaks and emergency response: a review of reviews

Weston¹,

Ip²,

Amlôt³

2020

BMC Public Health

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Background Behavioural science can play a critical role in combatting the effects of an infectious disease outbreak or public health emergency, such as the COVID-19 pandemic. The current paper presents a synthesis of review literature discussing the application of behaviour change theories within an infectious disease and emergency response context, with a view to informing infectious disease modelling, research and public health practice. Methods A scoping review procedure was adopted for the searches. Searches were run on PubMed, PsychInfo and Medline with search terms covering four major categories: behaviour, emergency response (e.g., infectious disease, preparedness, mass emergency), theoretical models, and reviews. Three further top-up reviews was also conducted using Google Scholar. Papers were included if they presented a review of theoretical models as applied to understanding preventative health behaviours in the context of emergency preparedness and response, and/or infectious disease outbreaks. Results Thirteen papers were included in the final synthesis. Across the reviews, several theories of behaviour change were identified as more commonly cited within this context, specifically, Health Belief Model, Theory of Planned Behaviour, and Protection Motivation Theory, with support (although not universal) for their effectiveness in this context. Furthermore, the application of these theories in previous primary research within this context was found to be patchy, and so further work is required to systematically incorporate and test behaviour change models within public health emergency research and interventions. Conclusion Overall, this review identifies a range of more commonly applied theories with broad support for their use within an infectious disease and emergency response context. The Discussion section details several key recommendations to help researchers, practitioners, and infectious disease modellers to incorporate these theories into their work. Specifically, researchers and practitioners should base future research and practice on a systematic application of theories, beginning with those reported herein. Furthermore, infectious disease modellers should consult the theories reported herein to ensure that the full range of relevant constructs (cognitive, emotional and social) are incorporated into their models. In all cases, consultation with behavioural scientists throughout these processes is strongly recommended to ensure the appropriate application of theory.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Frequency Of Theory Applicationmentioning

confidence: 99%

Section: -46 50]mentioning

confidence: 99%

See 2 more Smart Citations

Examining the application of behaviour change theories in the context of infectious disease outbreaks and emergency response: a review of reviews

Weston¹,

Ip²,

Amlôt³

2020

BMC Public Health

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“…The use of language that is perceived as "clear" and comprehendible by a particular population will need to be developed and tested for that particular population . In addition, short messages can undergo language and readability testing that would improve the public's ability to comprehend in disaster events (see Kuligowski and Omori 2014;Omori et al 2017 for more information on language and readability testing for messages).…”

Section: Increasing Comprehensionmentioning

confidence: 99%

A review of public response to short message alerts under imminent threat

Kuligowski¹,

Doermann²

2018

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The National Institute of Standards and Technology (NIST)'s Technical Investigation of the 2011 Joplin, MO tornado identified that no widely accepted standards exist for emergency communications in tornado events and more specifically, policies involving the use of communication systems to alert the public in advance of tornadoes.This study is designed to develop evidence-based guidance for communities on the creation and provision of public alerts, including both alerts provided by outdoor siren (warning) systems and "short messages" sent by social media or other short message service (SMS) platforms. It is the hope that this guidance can eventually be used as input for standardization, through codes and standards, of the procedures and practices for outdoor siren systems and short message alerts used by communities across the United States. Standardization of emergency communication policies and procedures could occur at multiple levels, including among multiple jurisdictions, state-wide, regionally, or even nationally.This document focuses on short message alerts, specifically presenting a review of platforms, usage and public response. First, an overview is provided on the current status of short message alerts in the United States, i.e., the current short message technology available and the ways in which this technology is used in communities across the United States. Second, a review of the literature is presented on the ways in which people respond to short message alerts and the current limitations of these systems in light of these findings. This document concludes with a discussion on the key findings and recommendations from the literature on the ways in which to improve current short message alerts, based on the methods by which people receive and process these types of alerts. Following this work, a document will be developed to provide the overall evidence-based guidance for communities on the creation and provision of public alerts.

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Modeling competing guidance on evacuation choices under time pressure using virtual reality and machine learning

Zhang,

Kinateder,

Huang

et al. 2025

Expert Systems with Applications

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Human Response to Emergency Communication: A Review of Guidance on Alerts and Warning Messages for Emergencies in Buildings

Cited by 20 publications

References 27 publications

Examining the application of behaviour change theories in the context of infectious disease outbreaks and emergency response: a review of reviews

Examining the application of behaviour change theories in the context of infectious disease outbreaks and emergency response: a review of reviews

A review of public response to short message alerts under imminent threat

Modeling competing guidance on evacuation choices under time pressure using virtual reality and machine learning

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