Humanization of nursing care in the emergency service: a systematic review

Abstract

negative influence associated with work, such as stress and burnout. NPE has a positive indirect effect in JS through team/work group cohesion, multidisciplinarity, lack of organizational resources/constraints, working conditions/increased workload, labor discrimination, benefits and rewards, lack of clarity in nurses' responsabilities, patients and doctors' perceptions, poor leadership skills, promotion and professional development opportunities, distributive justice, negative affectivity. Nurses' JS is strongly associated with NPE, which is the main factor that affects JS. NPE factors have an indirect positive effect on JS through several variables. Additionally, NPE characteristics have a significant influence on burnout and quality of care and, together with JS, on nurses' intention to leave [2,4,5,7].

Impact of implementing a nurse caring behavior protocol on postoperative cardiac patient satisfaction

“…Lotfi(2019) assessed professional nurse-patient communication and showed a correlation between nurse-patient communication and patient satisfaction with nursing care. Rôlo et al(2019) found that receiving adequate nursing care increased patient satisfaction.…”