“…Of note, measures of provider–patient interaction and its perceived quality are absent from these surveys, although patients drawn to the dental school setting may find these qualities more important than patients who seek care in a conventional dental setting [8]. While the attributes of dental school patients have been previously described, the studies have focused on specific groups, such as those with mental illness, substance abuse disorders, cancer, or hypertension [9,10,11,12]. Income and enrollment in insurance have previously been documented to predict the receipt of preventive dental services in the dental school setting; however, to our knowledge, this is the first study assessing the factors that lead dental school patients to depart from this care model [36].…”