“…Consistent with the risk economy literature (Beck, 2006;Beddoe, 2010), these programmes represent a shift in risk and responsibility from the government to individual citizens, in the form of frontline employees and care recipients (Giddens, 1999;Howard et al, 2015;Lymbery, 2014). The recommodification of labour (Greer, 2016;Rubery et al, 2018) works hand-in-glove with the downloading of risk, generating a sector where new workers accept precarity and insecure employment as 'normal' and long-time workers argue that 'things were better before', including permanent employment, reasonable hours and income and better care provided to people with disabilities.…”