“I thought you were okay”: Participatory Design with Young Adults to Fight Multiparty Privacy Conflicts in Online Social Networks

Abstract

Although sharing multimedia content on online social networks (OSNs) has many benefits, publishing photos or videos of other people-without obtaining permission-can cause multiparty privacy conflicts (MPCs). Early studies developed technical solutions and dissuasive approaches to address MPCs. However, none of these studies involved, in the design process, the OSN users who have experienced MPCs. Hence, they possibly overlooked the valuable experiences these individuals have accrued. To fill this gap, we recruited participants specifically from this population of users, and we involved them in participatory design sessions to find solutions to reduce the incidence of MPCs. To frame the activities of our participants, we borrowed terminology and concepts from a well-known framework used in the justice systems. Over the course of several design sessions, our participants designed 10 solutions to mitigate MPCs. The designed solutions are based on different mechanisms, including preventing MPCs from occurring, dissuading users from sharing, resolving the conflicts, and educating users about community standards. We discuss the open design and research opportunities suggested by the designed solutions and contribute an ideal workflow that synthesizes the best of each solution. We contribute to the innovation of privacy-enhancing technologies to limit the incidence of MPCs in OSNs. CCS CONCEPTS• Security and privacy → Usability in security and privacy; • Human-centered computing;

Theorizing Interpersonal and Technological Dimensions of Privacy in the Exchange of Sexual Communication

“…Similarly, research has also investigated multiparty privacy conflicts [17]. These conflicts involve publishing photos or videos of others without having permission to do so, usually sharing this content on social media.…”

“…These conflicts involve publishing photos or videos of others without having permission to do so, usually sharing this content on social media. Again, the problem often arises among known others-an individual has a friend or loved one who decides to share their material online [17]. In this case, because much of the focus is on social media, multiple parties are involved in both the sharing and viewing of the content.…”

Reporting non-consensual pornography: clarity, efficiency and distress

“…The relevance of considering users' needs in the design of practical solutions for preventing online abuses is highlighted in [67]. According to the authors, many studies concerning dissuasive strategies and technical solutions for mitigating non-consensual sharing do not place the user at the heart of the design process.…”

Multiuser Privacy and Security Conflicts in the Cloud

“…Communication is vital to resolving conflicts [40]. Other studies suggest using mediators during conflicts; research should propose and test how mediators could be used in the cloud [44]. Prior efforts in other domains have focused on using conversational agents [12,17,33] and explainable and value-based AI methods [41,42].…”