ICT Infrastructure Management of Rural and Community Banks in Ghana the Role of ARB Apex Bank

Abstract

Technology has become the bedrock on which all organizations thrive. Rural and Community Banks are no exception from this rule, as such to leverage on the current technological advancement, Rural and Community Banks (RCB) must invest heavily in highly sophisticated Information and Communication Technology (ICT) systems. As part of the Core functions of the ARB Apex Bank which serves as a mini central bank, is to provide ICT services and Training of IT staff that manage Rural and Community Banks. This paper highlights on the core mandate of the supervisory bank of the Rural and Community banks, ARB Apex bank on the Management of the ICT infrastructure of RCBs in Ghana, the modalities, the challenges as well as the successes in taking secured and reliable banking services to rural communities in Ghana. ARB Apex Bank has progressively introduced high level technology into Rural and Community banking making them very competitive even on the international space.