ICTs and Effectiveness of Governance: A Cross-Country Study

Agarwal, Anubha; Maiti, Dibyendu

doi:10.1007/978-981-13-9996-1_12

Cited by 6 publications

(3 citation statements)

References 22 publications

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“…As a result of the increased digital “trail”, there is a greater probability of being caught in the act of engaging in corrupt practices (Fan et al , 2021). The argument is made that expanding a country’s digitisation efforts and therefore increasing the use of digitalisation will, in theory, result in a decrease in the country’s level of corruption (Agarwal and Maiti, 2020). E-government projects can encourage greater transparency to reduce corruption, according to experience in several developed and developing countries (Pathak et al , 2009).…”

Section: Capability Approachmentioning

confidence: 99%

Examining the linkages between digitalisation, public service delivery and corruption in Ghana

Abdul-Salam,

Adam,

Alhassan

et al. 2024

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Purpose This study aims to examine the linkages between digitalisation, public service delivery and corruption in Ghana using survey data from 121 respondents in Ghana. The authors also examine the mediating role public service delivery offers on corruption. Design/methodology/approach This study relied on the capability theory as its theoretical lens and partial least squares structural equation modelling (PLS-SEM) as the data analysis technique. Findings Results from the PLS-SEM analysis show that public service delivery significantly reduces corruption, whilst digitalisation does not. However, public service delivery significantly mediated the relationship between digitalisation and corruption. Research limitations/implications This study’s limitation is that the data was collected from Ghana only. To enhance the generalisability of findings, future research could collect data from multiple countries. In addition, the study did not factor in the moderating effects of demographic variables such as information and communication technology (ICT) literacy. Future research could consider these variables, given the low ICT literacy level of individuals in developing countries. Finally, future researchers could triangulate results with interviews and focus groups to provide more value to the identified questionnaire-based data. Practical implications The findings of this study highlight the need for digitalisation to be included in Ghana’s national policy objectives and service delivery objectives. It is essential for the government to ensure broader public engagement with stakeholders, including citizens, to ensure that digitalisation goals are achieved. The study’s results indicate that digitalisation does not significantly influence corruption. This calls for the government of Ghana to consider raising the level of human capital for the successful planning and deployment of e-services. This includes raising citizen ICT literacy and adopting cutting-edge technology to fully realize the benefits of online services. Developing capabilities, e-government leadership, and public sector employees as enablers of online public services should go hand-in-hand. It is also important to build connected capacities in the country and enhance access to information and technology, along with increasing digital infrastructure. Originality/value To the best of the authors’ knowledge, this is the first study to examine and offer a dual perspective on the role of digitalisation on public service delivery and corruption whilst considering the mediating role public service delivery offers on corruption.

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Section: Capability Approachmentioning

confidence: 99%

Examining the linkages between digitalisation, public service delivery and corruption in Ghana

Abdul-Salam,

Adam,

Alhassan

et al. 2024

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“…The anti-corruption agencies are especially effective in democracies where they are supported in their anti-corruption efforts by free media and robust democratic processes (Krajewska and Makowski, 2017; Kuris, 2015; Quah, 2017). Effective e-governments can lower overall corruption levels in the country (Agarwal and Maiti, 2020; Funk and Owen, 2020; Sanmukhiya, 2019), although some scholars find that e-governance is effective at reducing corruption only if the country has a strong rule of law (Park and Kim, 2019).…”

Section: Current Corruption Literature: Macro- and Micro-level Approamentioning

confidence: 99%

Corruption research: A need for an integrated approach

Zimelis

2020

International Area Studies Review

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This article reviews the main corruption literature trends and theoretical foundations and points out the challenges of existing explanations of corruption. The emphasis on broad national-level variables limits our understanding of corruption and anti-corruption processes at the local level. Corruption studies also suffer from the bias of focusing on developing countries and nation-states. These shortcomings can be remedied by using an integrated approach to studying corruption in western countries and cities.

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“…Global information networks play a critical role in today's knowledge-driven economy. Thus, the rapid advancement of ICT has led to widespread recognition of its potential to boost economic activity, improve governance, empower society, and drive significant socio-economic transformations worldwide [6].…”

Section: Introductionmentioning

confidence: 99%

Analysing the Digital Divide Factors: Evidence of a Rural-urban Comparison from an Indian District

Chaudhuri

2024

JSRR

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Aims: The digital divide is the difference in access to technology between areas. The study district is characterised by plain and hilly topography, forest and tea garden areas, much of which are backward in terms of geographical location, industrial and infrastructure development. Under this backdrop, this study tries to identify the different factors leading to Digital Divide in the rural and urban areas of Alipurduar district, India Study Design: The study has been carried out on the basis of quantitative technique. For the purpose of the study, a total of 120 samples have been collected both from rural and urban areas of the study district Place and Duration of Study: This has been conducted from February, 2023 to July, 2023 rural and urban areas of Alipurduar district. Methodology: Stratified Random sampling has been performed for selecting the samples to be surveyed. Questions related to the access and usage of Internet, computer and android phones have been included in the Questionnaire. Results: The study results show that the network connectivity has a significant relation with Digital divide (p=0.00), followed by English language deficiency (p=0.00) and Gender (p=0.00) respectively. Such results are the cause of lesser awareness about the importance of English language and socio-economically and educationally backwardness of people, particularly women. The study also reveals that there is a significant relationship between area of residence and digital divide (p=0.003). The digital divide increases away from the urban area towards the rural area and majority of the rural parts of the study area is located either in hilly or in forest areas. The network connectivity issue, techno-scepticism, English language deficiency, gender and place of residence are revealed as leading factors of digital divide in the area under study. Conclusion: The paper proposes to enhance network connectivity and suggests a special drive for capacity building in terms of digital literacy and usage of ICT devices, particularly in the rural area. Simultaneously, there is an urgent need to aware people of the remote and rural areas about the importance of English language in general, and women in particular to reduce the spatial and gendered gap in digital literacy in the study district.

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ICTs and Effectiveness of Governance: A Cross-Country Study

Cited by 6 publications

References 22 publications

Examining the linkages between digitalisation, public service delivery and corruption in Ghana

Examining the linkages between digitalisation, public service delivery and corruption in Ghana

Corruption research: A need for an integrated approach

Analysing the Digital Divide Factors: Evidence of a Rural-urban Comparison from an Indian District

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