Identification of A Set of Appropriate Critical Success Factors (CSFs) for Successful TQM Implementation in Construction, and Other Industries

Neyestani, Behnam; P., Joseph Berlin

doi:10.31219/osf.io/7rsw5

Cited by 15 publications

(19 citation statements)

References 1 publication

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“…For this aim, the current study was adopted a systematic and rigorous review to identify appropriate research papers in this study based on three steps, as Neyestani and Juanzon [19] accomplished for their studies.…”

Section: Methodsmentioning

confidence: 99%

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ISO 9001 Standard and Organization's Performance: A Literature Review

Neyestani¹,

Juanzon²

2017

Int. J. Adv. Multidiscip. Res.

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Nowadays, ISO 9001 has been adopted by different organizations in all over the world. This standard was first introduced in 1978 by International Organization for Standardization (ISO). Several empirical studies revealed the importance of this quality management tool for improving continuously performance within the organizations, in order to satisfy customer's needs and promote competitiveness in the market. Although ISO 9001 standard has shown its usefulness to the companies from different sectors, but there is no consensus among practitioners and scholars whether ISO 9001 considerably enables to improve firms' performance. Thus, this study was performed to review the findings of the empirical studies, which tested the hypothesized relationship between ISO 9001 standard and the different perspectives of organization's performance, in order to present an aggregate overview of the role of ISO standard in improving performance in the organizations from different sectors. So, the research was designed to identify, select, and review the empirical studies that were relevant to the objectives of the research, and likewise published between 2002 and 2017. From literature review, the only 19 empirical studies selected that were relevant and fitted to the criteria of the study with the aim of obtaining the results and conclusions. Finally, the analysis of the results of the empirical studies uncovered that ISO 9001 significantly affected internal business process, while this standard was not correlated with the indicators of innovation and learning perspective at significant level. Furthermore, the systematic review of the existing literature provided enough evidence that the effectiveness of ISO 9001 on customer's results and financial performance were unclear and contradictory.

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Section: Methodsmentioning

confidence: 99%

“…This competitive pressure has motivated the companies' management to change their strategies and methods [19], in order to achieve performance excellence, and the organization's goals [22]. Without doubt, ISO 9001 standard is one of effective and efficient technique to improve continuously performance in the organizations [9].…”

Section: Introductionmentioning

confidence: 99%

ISO 9001 Standard and Organization's Performance: A Literature Review

Neyestani¹,

Juanzon²

2017

Int. J. Adv. Multidiscip. Res.

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“…With the turn of the new millennium, global competition has increased. This competitive pressure motivates the companies' management to verify their methods and practices [9]. One of the effective strategy for being more competitive in construction industry, is sustainability issues.…”

Section: Introductionmentioning

confidence: 99%

A Review on Sustainable Building (Green Building)

Neyestani

2017

SSRN Journal

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Nowadays, the world faces many challenges and problems from climate change and global warming. Many scientific studies reported that different industries have huge roles to generate this condition. Specially, the construction industry has the most responsibility about these challenges on the earth. Doubtlessly, the utilization of inappropriate technologies, appliances, and materials in buildings have threatened the environment and human health today. So, there is a significant question, what is the appropriate way to solve these problems in construction industry? The engineers and technologists have realized the environmental problems are from using some technologies and materials in construction industry since over the past few decades. Scientists suggested the best way to overcome the aforementioned threats is to consider "sustainable" or "green" design for buildings. So, the main intention of sustainable building is to shift from harm to harmless technologies and materials in buildings. Thus, one of the main purposes of this study is to explore generally regarding sustainable technologies, standards, and materials, which help the buildings reduce consuming energy and resources, in order to generate the positive influences on people, nature, and society. Accordingly, "sustainable" buildings can be more friendly with environment and human, and use key resources, such as, energy, water, and materials more optimal than the conventional buildings. Furthermore, the study was to address the benefits of developing sustainability in buildings on different perspectives, based on the review and points out future directions of study.

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“…This competitive pressure motivates the companies' management to verify their "business strategies and practices. One of the key elements of the competitiveness is "quality" as the results of organizational performance [9]. The reason quality has increasingly considered during the last decade is that the companies understood the high cost of poor quality because of its dramatic cost implications and effects on all organizational aspects.…”

Section: Introductionmentioning

confidence: 99%