Improving a risk assessment technique for the problem of cyber security is required to modify the technique’s capability to identify, evaluate, assess, and mitigate potential cyber threats and ambiguities. The major theme of this paper is to find the best strategy to improve and refine the cyber security risk assessment model. For this, we compute some operational laws for bipolar complex fuzzy soft (BCFS) sets and then propose the BCFS weighted averaging (BCFSWA) operator, BCFS ordered weighted averaging (BCFSOWA) operator, BCFS weighted geometric (BCFSWG) operator, and BCFS ordered weighted geometric (BCFSOWG) operator. Furthermore, we give their properties, such as idempotency, monotonicity, and boundedness. Additionally, we improve the risk assessment technique for the cyber security model based on the proposed operators. We illustrate the technique of multi-attribute decision-making (MADM) problems for the derived operators based on BCFS information. Finally, we compare our ranking results with those of some existing operators for evaluating and addressing the supremacy, validity, and efficiency of these operators under BCFS information.