Identification of Measures Related to Cross-Cultural Competence

Abstract

Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. REPORT DATE Introduction PurposeThis task, the first of five tasks in a project to support Cultural Readiness for the Department of Defense, represents the first step in the development of a -paper and pencil‖ questionnaire measure of cultural competency. The purpose of this task was to identify measures that are reliable and valid for the measurement of cultural competency. Thus, our approach was to identify existing measures in published peer-reviewed literature in order to understand the available instruments, the dimensions and constructs they measure, the purposes and previous uses of these metrics, and their reported psychometric properties. This document provides an overview of the project as a context for this task, provides the findings of this task, and discusses next steps in the project. Project OverviewThis initial project supports the assessment of capabilities and requirements leading to the development of a common framework in order to -set the stage‖ for input to policy, as well as for research and training efforts by the emerging Department of Defense Cultural Center of Excellence. Thus, the overall purpose of this project is to develop a framework of cultural competence and its related measures. In addition, we believe that the existing measures may leave something to be desired in terms of the constructs assessed as well as the relevance of existing measures for the purposes of the current assessment requirements.In addition to literature review, in order to conceptualize the overall construct of interest (i.e., cultural competency), some basic issues must be addressed. These include coming up with a precise definition of what exactly is being measured, how it will be measured, the format of the questionnaire, benefits to such measurement, and the meanings of the scores derived, among others. First and foremost in this process, the conceptual criteria should be carefully identified to include all of the important dimensions of performance.This will involve not only theoretically-based hypotheses of important constructs that make up a measure of cultural competency, but also detailed explications of what performance success looks like that can be tied to all of the important and rele...

Teaching students the traits that matter in Taiwan: A structured conceptualization approach

“…With both the current student population and workforce being so culturally diverse, it is critical that there is an understanding and appreciation of the cultural diversity. Although the conceptualization of cross-cultural competence is rather specific, ultimately, cross-cultural competencies are traits expected to lead individuals to perform certain behaviors; wherein these behaviors are then in turn expected to lead the desired outcomes that define the effectiveness of the purpose it was designed for (Ross & Thornson, 2008). Hence, the need of students to become flexible is a must among future graduates.…”

A case study on the effects of campus climate to the cross-cultural norms of Taiwanese students

“…With both the current student population and workforce being so culturally diverse, it is critical that there is an understanding and appreciation of the culturally diverse. Although this conceptualization of cross-cultural competence is rather specific, ultimately, cross-cultural competencies are traits expected to lead individuals to perform in a certain behavior; wherein these behaviors are then in turn expected to lead the desired outcomes that define effectiveness of the purpose it was designed for (Ross & Thornson, 2008).…”

“…In response, while most cross-cultural studies are geared towards the cross-cultural adaptability or competence of the visiting individual, this case study details an empirical analysis of the cross-cultural flexibility of a host country's individuals. Within the various cross-cultural studies, the measures used and the construct they assess usually depends on the purpose and the type of competency required by a population of interest (Ross & Thornson, 2008). Hofstede ( 2001) suggested that the cross-cultural competence of an individual can be taught, but he indicated that personality factors also affect the levels of cross-cultural competencies that individuals can attain.…”

Adaptasi alat ukur Munroe Multicultural Attitude Scale Questionnaire versi Indonesia

“…Kelebihan MASQUE yaitu memiliki korelasi yang rendah dengan social desirability yang diuji melalui pengkorelasian hasil pengukuran MASQUE dan Marlowe-Crowne Scores (Thornson & Ross, 2008). Munroe (2006) menjelaskan bahwa alat ukur yang dikembangkan oleh dirinya memiliki kelebihan karena melibatkan ketiga komponen dalam sikap untuk menyimpulkan sikap individu.…”