Identification of Nursing Care Satisfaction Levels and Related Factors of in-Patients at Internal Medicine Clinics

Yanik, Songül; Ateş, Sebahat

doi:10.17371/uhd.2018.3.7

Cited by 4 publications

(5 citation statements)

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“…Cerit (2016) reported that age was not a significant factor influencing patient satisfaction with nursing care (12). The study of Yanık and Ateş (2018) on patients hospitalized in internal medicine clinics found a positive correlation between age and patient satisfaction (17). Similar to our findings, Akbaş reported that patient satisfaction increased as the age of the patients increased (31).…”

Section: Resultssupporting

confidence: 89%

“…Positive correlation between age and patient satisfaction with nursing care may be explained with reference to the tendency of older patients to avoid imposing themselves on others (12,17) (35). Other studies reported that individualized nursing care perceptions of patients did not differ according to their age group (2,37).…”

Section: Resultsmentioning

confidence: 99%

“…Similarly, Yeşil et al found that patient satisfaction was higher for the patients with lower level of education (33). On the other hand, Yanık and Ateş (2018) did not find any relationship between the levels of education and patient satisfaction (17). The study of Cerit (2015) on internal medicine and surgical patients reported that the level of education was negatively associated with patient satisfaction (12).…”

Section: Resultsmentioning

confidence: 99%

“…An efficient interaction between these patients and the health professionals is required to improve the quality of care and manage their diseases. Consideration of these factors indicate the importance of individualized care and the level of satisfaction with nursing care for patients hospitalized in internal medicine departments (17,18). Academic interest on the issues of individualized care and patient satisfaction has gradually increased in recent years.…”

Section: Introductionmentioning

confidence: 99%

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Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey

Kılıç

Sü

GÖK³

2022

Clinical and Experimental Health Sciences

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Objective: Individualized nursing care, which indicates the belief on the uniqueness and worthiness of human beings, improves the quality of healthcare and contributes to patient satisfaction. The aim of this study is to determine the relationship between the perceived individualized care and the level of satisfaction with nursing care for patients hospitalized in internal medicine departments. Methods: This study was carried on 250 patients hospitalized in internal medicine department of a university hospital in Turkey between December 2019 and February 2020. Patient information form, individualized care scale and the Newcastle satisfaction with nursing scale were used for data collection. Mann-Whitney U, Kruskal-Wallis H and Spearman’s rho correlation test were used for data analysis. Results: Participants believed that the nursing interventions supported their individuality and had positive perceptions about the individuality in their own care. They were highly satisfied with the nursing interventions. Besides there was a positive correlation between the scores obtained from the individualized care scale and Newcastle satisfaction with nursing scale. Finally, age and education levels of the patients had a positive impact on perceived individualized care and the level of satisfaction with nursing care. Conclusion: The findings suggest that individuality of each patient should be prioritized during the nursing interventions in order to increase patient satisfaction and improve the quality of nursing care.

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Section: Resultssupporting

confidence: 89%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey

Kılıç

Sü

GÖK³

2022

Clinical and Experimental Health Sciences

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“…Therefore, nurses are the leading source for patients to obtain information and responses to their questions. In the literature, in studies in which satisfaction with nursing is evaluated, the mean scale score ranges between 67.82 ± 16.13 and 76.59 ± 15.11 (9,(22)(23)(24). In the present study, the mean score regarding satisfaction with nursing was 70.53 ± 16.27, which suggests that the participating women who underwent cesarean section were generally satisfied with nursing care.…”

Section: Satisfaction With Nursing Care Of Women Who Give Birth By Ce...supporting

confidence: 48%

Perception of Individualized Care and Satisfaction With Nursing Care of Women Who Give Birth by Cesarean Section

Yıldız

Tuğut

2021

Middle Black Sea Journal of Health Science

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Objective: This descriptive cross-sectional study aims to determine the perception of individualized care and satisfaction with the nursing of women who underwent cesarean section. Methods: The population of this study consists of women undergoing cesarean section in a university hospital between 15 August and 15 December 2018 (N=260). The sample consists of 156 women giving birth by cesarean section who have agreed to participate in this study. The data have been collected by using the Personal Information Form and the Individualized Care Scale (ICS) and the Newcastle Satisfaction with Nursing Scale (NSNS). Results: It has been found that the women who gave birth by cesarean section have good ICSA (3.50±0.99), ICSB (3.82±1.18), and NSNS (70.53±16.27) mean scores. There is a significant, positive, and moderate relationship between the ICS and NSNS scores. It has been found that there is a statistically significant difference between the place of residence and the level of satisfaction with nursing. It has been determined that the women whose income is higher than their expenses are more satisfied with nursing care, and their individualized care perception is higher. Conclusion: It has been determined that women who gave birth by cesarean section have a good level of individualized care perception and nursing satisfaction. It has been found that women's satisfaction with nursing increases.

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Investigating the relationship between individualized care, patient satisfaction and trust in nurses through structural equation modelling

Bilenler,

Ates

2024

Int J of Nursing Practice

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IntroductionsThe aim of this study was to demonstrate the impact of individualized nursing care on patient satisfaction and trust in nurses through structural equation modelling in patients receiving treatment in internal clinics.MethodsThe study is a descriptive, exploratory and cross‐sectional research conducted with patients receiving treatment in the internal admission services of an educational research hospital between January and April 2023. According to sample calculations, it was determined that a minimum of 238 patients needed to be included in the study, and 286 patients who met the inclusion criteria and agreed to participate in the research formed the study sample. Data were collected using the ‘Patient Identification Form’, ‘Individualized Care Scale‐Patient Version’, ‘Newcastle Nursing Care Satisfaction Scale’ and the ‘Trust in Nurses Scale’.ResultsThe level of awareness of nursing actions supporting individuality was found to be 2.71 ± 0.99, the level of perceiving individuality was 2.88 ± 0.99, the average level of nursing care satisfaction measured 77.17 ± 12.67 and the average level of trust in nurses was 21.92 ± 3.04. It was determined that as patients' awareness of nursing actions supporting individuality and their perception of individuality in care increased, they remained more satisfied with their care and had greater trust in nurses.ConclusionsPatients who perceived receiving individualized care were found to have higher levels of patient satisfaction and trust in nurses. Additionally, it was observed that as participants' satisfaction with their care increased, their trust in nurses also increased.

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Identification of Nursing Care Satisfaction Levels and Related Factors of in-Patients at Internal Medicine Clinics

Cited by 4 publications

References 0 publications

Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey

Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey

Perception of Individualized Care and Satisfaction With Nursing Care of Women Who Give Birth by Cesarean Section

Investigating the relationship between individualized care, patient satisfaction and trust in nurses through structural equation modelling

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